Fire & Security Field Service Engineer — Training & Growth

Proactive Global; Cheltenham; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Company van

Company phone

Company tools and uniform

Workplace pension

Overtime opportunities

On-call opportunities

Ongoing training

Long-term career development

Supportive working environment

Job summary

Proactive Global is seeking an experienced Fire & Security Service Engineer to cover Gloucestershire and surrounding areas. The role involves field-based servicing, fault-finding and repairs across fire alarm, intruder alarm, CCTV and access control systems.

You will perform Planned Preventative Maintenance, system takeovers, and provide clear technical explanations to customers. A full UK driving licence is required, with opportunities for ongoing manufacturer training and career development.

Qualifications

• Proven experience servicing and maintaining fire and security systems.
• Strong fault-finding and diagnostic skills.
• Good knowledge of fire alarm and electronic security systems.
• Ability to work independently and manage service visits.
• Good customer service and communication skills.
• Full UK driving licence.

Responsibilities

• Service and maintain fire alarm, intruder alarm, CCTV and access control systems.
• Diagnose faults and carry out repairs efficiently and to a high standard.
• Complete planned preventative maintenance and routine servicing.
• Carry out system takeovers and assess existing installations.
• Identify remedial works, system improvements and upgrade requirements.
• Explain faults, recommendations and completed works clearly to customers.
• Complete accurate service reports, job sheets and system records.
• Keep asset information and site documentation up to date.
• Work in accordance with relevant British Standards, BAFE, SSAIB and company procedures.
• Manage your own daily workload and service visits effectively.
• Maintain a professional standard when working on customer premises.
• Participate in the on-call rota.

Skills

Fault-finding

Independent work

Customer service

Fire & security systems

Paperwork & reporting

Driving licence

Tools

Advanced

Kentec

Apollo

Texecom

Paxton

Dahua

Job description

Proactive Global is seeking an experienced Fire & Security Service Engineer to cover Gloucestershire and surrounding areas. The role involves field-based servicing, fault-finding and repairs across fire alarm, intruder alarm, CCTV and access control systems.

You will perform Planned Preventative Maintenance, system takeovers, and provide clear technical explanations to customers. A full UK driving licence is required, with opportunities for ongoing manufacturer training and career development.