Company Overview
At Securitas Technology we protect what matters most. We are looking for a proactive Fire & Security Engineer to maintain and service fire & security systems across technologies such as Access Control, Intrusion Protection, Video Surveillance, Door Entry, Audio Alarm Verification, Staff Protection, Public Address, Time & Attendance, and LED Lighting.
Job Description
Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
Responsibilities
- Use PDA management software to manage service calls and maintenance visits.
- Attend and resolve daily service calls plus scheduled maintenance work.
- Take responsibility for your vehicle and stock, ensuring they are properly maintained.
- Bring a proactive, positive, “can‑do” approach to every job.
- Join the callout rota, with opportunities for additional earning potential.
- Work flexibly when needed to meet client demand.
- Be based within ~30 minutes of your working area for responsive service.
Qualifications
Eligibility & Clearance
- Must be eligible to obtain Security Clearance (SC).
Technical Knowledge
- Intruder systems such as Texecom, Galaxy, Pacom & GE ranges.
- Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
- CCTV systems across analogue and IP platforms.
- Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
- Strong IP networking skills and understanding of basic electrical principles.
Experience & Skills
- At least 3 years’ experience in the security systems industry.
- Proven field service/technical experience.
- Clean full UK driving licence.
- Solid understanding of industry standards.
- The right to work in the UK, with a 5‑year checkable history.
- Strong problem‑solving skills and ability to work independently.
- Excellent customer service track record.
- Ability to spot and refer potential sales opportunities (commission available).
- Good communication, time management, and planning skills.
Diversity & Inclusion
- Career Growth: Clear pathways from apprenticeships to leadership programmes.
- Inclusive Leadership: Culture of respect, transparency and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Reasonable Adjustment Passport.
- Health & Well‑being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
Take the Next Step
Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!