Fire & Security Apprentice

OCS; Norwich; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

OCS Academy

Wagestream app access

Exclusive discounts via Wagestream

Job summary

OCS UK & Ireland offers a Fire & Security Apprenticeship combining on-the-job training with formal learning across our customer estate. You will assist with installation, inspection, testing and maintenance of fire and security systems while learning practical skills throughout the programme.

The apprenticeship blends practical work with structured learning to develop expertise in fire alarms, CCTV, access control and life-safety systems, supporting career progression within the industry.

Qualifications

• Genuine interest in engineering, electrical or security systems; willingness to learn; practical and methodical approach.
• Good attention to detail; communication and teamwork skills; reliable and professional attitude; understanding of health and safety.
• Willingness to travel.

Responsibilities

• Assist with maintenance, inspection, testing and repair of fire and security systems.
• Support engineers with fault finding, installation and commissioning.
• Develop knowledge of fire alarms, CCTV, intruder alarms and access control.
• Assist with testing devices, circuits, batteries and power supplies.
• Learn to safely use test equipment and diagnostic tools.
• Attend apprenticeship training, toolbox talks and technical briefings.

Skills

Interest in engineering

Willingness to learn

Practical and methodical

Attention to detail

Communication and teamwork

Reliable and professional

Health and safety awareness

Willingness to travel

Education

GCSEs or equivalent

Practical or engineering experience

Basic IT skills

Full UK driving licence or willingness to obtain one

Job description

Role Purpose

The Fire & Security Apprentice will work alongside experienced engineers to support the installation, inspection, testing, maintenance and repair of fire, security and life-safety systems across our customer estate. The role combines practical, on-the-job training with structured apprenticeship learning, allowing the apprentice to develop the skills and competence required to progress within the industry.

Working Pattern

Mon-Fri 0800 - 1700

Key Responsibilities

• Assist with maintenance, inspection, testing and repair of fire and security systems.
• Support engineers with fault finding, installation and commissioning.
• Develop knowledge of fire alarms, CCTV, intruder alarms and access control.
• Assist with testing devices, circuits, batteries and power supplies.
• Learn to safely use test equipment and diagnostic tools.
• Assist with cabling, containment, termination and equipment connections.
• Accurately record completed work, test results and defects.
• Report safety, compliance and equipment issues.
• Maintain tools and equipment safely.
• Work professionally within customer premises.
• Attend apprenticeship training, toolbox talks and technical briefings.

Systems

The apprentice may gain experience with fire alarms, aspirating detection, voice alarm, emergency communication, CCTV, intruder alarms, access control, intercoms, networked systems and standby power supplies.

Health & Safety

Safety is central to the role. The apprentice must follow OCS safe systems of work, risk assessments, method statements, PPE and electrical safety procedures. They must work within their level of competence and report unsafe conditions, incidents or compromised life-safety systems immediately.

Development

OCS will support the apprentice through a recognised Fire, Emergency and Security Systems apprenticeship covering practical training, electrical principles, fault diagnosis, installation, inspection, testing, health and safety, customer service and compliance.

Person Specification

Essential: Genuine interest in engineering, electrical or security systems; willingness to learn; practical and methodical approach; good attention to detail; communication and teamwork skills; reliable and professional attitude; understanding of health and safety; willingness to travel.

Desirable: Relevant GCSEs, practical or engineering experience, basic IT skills and a full UK driving licence or willingness to obtain one.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

We are an award-winning employer. Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

The OCS Academy offers digital courses and resources to help you build skills and grow your career.

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.