Fire Safety Service Manager

Recruitment 99 ltd; High Wycombe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in fire safety management is seeking a Fire Safety Service Manager to develop strategies for client engagement and service contract management. The ideal candidate will demonstrate strong technical problem-solving capabilities and play a pivotal role in driving growth within the Residential Sprinkler market. This managerial position includes overseeing compliance, managing contractors, and ensuring high service standards.

Benefits

Site overtime rate (time and a half)

Performance bonus based on KPIs

Company van

Work-related training

Company mobile phone

Auto-enrolment pension scheme

Post-probation benefits

Qualifications

• Experience in fire safety management roles.
• Knowledge of compliance standards including ISO9001:2015.
• Ability to manage external contractors and ensure service quality.

Responsibilities

• Maintain strong client relationships and develop new service contracts.
• Drive growth in the Residential Sprinkler market for installation.
• Report on performance indicators to senior management.

Skills

Technical problem-solving

Client relationship management

Logistics planning

Job description

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Fire Safety Service Manager, High Wycombe

Client:

Recruitment 99 ltd

Location:

High Wycombe, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

8aba1fa90a68

Job Views:

30

Posted:

20.06.2025

Job Description:

Recruitment 99 is pleased to offer this Fire Safety Service Manager role.

Objectives of the role

Develop and implement strategies to improve company performance and growth by:

• Maintaining strong client relationships and developing new service and maintenance contracts.
• Driving growth in the Residential Sprinkler market for installation and maintenance.
• Demonstrating technical problem-solving skills.
• Planning logistics efficiently for installation and maintenance teams.
• Leading and training external resources to seek new opportunities.
• Supporting company projects and objectives as part of the management team.
• Reporting on performance indicators to senior management.
• Managing external contractors and suppliers to ensure quality and compliance.
• Ensuring adherence to company processes and participating in external audits for compliance, including BRE Product Management, Health & Safety, and ISO9001:2015.

Key Duties and Responsibilities:

• Proactively seek new business opportunities and follow up on inquiries.
• Develop existing client relationships and increase Service Agreement clients.
• Prepare quotations within set timeframes.
• Attend client, site, and project meetings.
• Ensure engineers have the necessary resources and continuity of work.
• Schedule and book service works using internal systems.
• Apply technical skills to provide cost-effective solutions.
• Order materials and hire equipment, ensuring profitability.
• Maintain H&S and Quality Management System compliance.
• Create and manage health and safety documentation.
• Manage external subcontractors and resourcing.
• Coordinate with internal departments like Accounts, H&S, and Quality Management to ensure compliance and certification maintenance.
• Work with senior management to maintain certifications like LPS 1048.
• Follow company policies on H&S and employee conduct.
• Participate in occasional overtime, including emergency call-outs.

Package:

• Site overtime rate (time and a half)
• Performance bonus based on KPIs
• Company van
• Work-related training
• Company mobile phone
• Auto-enrolment pension scheme
• Post-probation benefits