Fire Engineer - NR postcode

Zitko Group Ltd; Norwich; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in life safety and security is seeking a skilled engineer to join their dynamic team. This role is perfect for an FIA trained professional eager to install and service a variety of fire alarm systems while delivering exceptional customer service. You will play a crucial part in ensuring safety and efficiency, providing technical support, and working within a dedicated team. Enjoy the benefits of a company vehicle for personal use, comprehensive healthcare, and a supportive sick pay policy as you contribute to a mission-driven organization focused on excellence in engineering.

Benefits

Company Vehicle (Car or Van)

Healthcare - Medicas

Sick Pay - Up to 8 weeks after 5 years

Qualifications

• FIA trained with experience in fire alarm systems installation and servicing.
• Strong customer service skills and ability to work under H&S guidelines.

Responsibilities

• Install and service fire alarm systems and other field equipment.
• Provide on-site technical support and ensure high customer service levels.
• Complete documentation and work within strict health and safety guidelines.

Skills

FIA Training

Customer Service Orientation

Technical Support

Health & Safety Compliance

Tools

Fire Alarm Systems

Site Survey Documentation

Job description

Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering; our engineers take pride in their daily work.

Are you FIA trained looking for a new opportunity?

Responsibilities

1. Install and Servicing of our wide range of field equipment including Fire Alarms systems
2. Provide high levels of customer services.
3. Understanding site plans, to allow installs to take part based on site survey documentation.
4. Reactive call outs to site, with an aim to provide a first-time fix.
5. Provide on-site technical support and solutions to customers during both reactive and planned visits.
6. Complete documentation in line with company standards.
7. Work within strict H&S guidelines.
8. Work as part of a 24/7 on call rota.
9. Advise customers on the latest products and services to improve efficiency.

Package:

1. Vehicle – Car or Van (can be used for private use)
2. Healthcare - We offer Medicas
3. Other benefits – Sick Pay – Up to 8 weeks of paid sick leave after 5 years of service (2 weeks for first 2 years of service, 4 weeks for years 3 to 5 and then 8 weeks)