Fire Door Inspector

TN United Kingdom; Gravesend; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Fire Door Inspector to join their dynamic team in Gravesend. This role offers a unique opportunity to work within a leading fire safety organization, where you will support the Fire Door Inspection Manager in delivering annual Planned Preventative Maintenance tasks. The ideal candidate will possess a strong knowledge of fire door systems and regulations, ensuring compliance while providing exceptional customer service. If you are self-motivated, detail-oriented, and eager to contribute to a fast-paced environment, this position is perfect for you.

Qualifications

• Experience in passive fire customer service or as a fire door inspector.
• Knowledge of fire safety standards like BS476-22 and BS 8214.

Responsibilities

• Provide excellent customer service by staying updated on fire safety regulations.
• Liaise with clients and subcontractors to ensure smooth inspection processes.

Skills

Fire Door Systems Knowledge

Customer Service

Communication Skills

Time Management

Attention to Detail

Tools

Computer Systems

Complex Software Programs

Job description

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Job Title: Fire Door Inspector Location: Gravesend
Position Reports To: Fire Door Inspection Manager

Job Purpose Summary CBW Staffing Solutions are currently recruiting on behalf of a leading fire safety organisation. We are seeking an experienced Fire Door Inspector to support the Fire Door Inspection Manager in delivering annual Planned Preventative Maintenance (PPM) tasks across a diverse client portfolio. The successful candidate will be highly organised, computer literate, and possess excellent communication skills. This is a great opportunity for someone with a strong knowledge of fire door systems and industry regulations to take on a key role in a fast-paced, growing environment.

Key Responsibilities & Accountabilities

• Provide market-leading customer service by staying up-to-date with the latest fire safety regulations and technical specifications.
• Liaise effectively with internal departments, clients, and subcontractors to ensure the smooth running of the inspection process.
• Respond to customer inquiries with compliant, cost-effective, and technically accurate solutions.
• Build and maintain strong relationships with clients, stakeholders, and suppliers.
• Ensure all work is carried out in accordance with health and safety procedures and regulations.
• Secure ongoing PPM maintenance contracts and manage relationships with existing clients to ensure long-term satisfaction.

Person Specification

• Previous experience in a passive fire customer service role or as a fire door inspector.
• Competence in using computer systems and complex software programs.
• A solid working knowledge of fire door systems and their components.
• Familiarity with relevant fire safety standards, including BS476-22 and BS 8214.
• Excellent literacy skills with the ability to prepare clear reports and documentation.
• Strong punctuality and time management skills.
• Self-motivated, energetic, and enthusiastic, with a proactive approach to work.
• Clear communicator, with excellent telephone manner when dealing with clients, subcontractors, and colleagues.
• Ability to work well within a team and independently when required.
• Exceptional attention to detail and ability to follow procedures accurately.
• Professional and respectful in all interactions, with the ability to build lasting relationships.
• Strong organisational skills, with the ability to handle multiple tasks and prioritize effectively.