Fire Compliance Manager

Mitie Cleaning & Hygiene Services; Wideopen; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Company Car Allowance

Bonus Opportunities

Competitive Salary + Benefits

Job summary

Mitie Fire & Security is seeking a Fire Compliance Manager to lead compliance across a national retail and logistics portfolio. You’ll own fire detection and suppression governance, ensure statutory certification, and drive service excellence with senior stakeholders and engineering teams.

You'll oversee reactive maintenance, planned servicing, surveys, quotations and handovers, ensuring SLA/KPI targets are met while developing continuous improvement initiatives and delivering client value

Qualifications

• Experience in fire systems maintenance and compliance management.
• Proven ability to manage SLAs, KPIs and operations.
• Client-facing contract delivery experience.
• Team leadership and stakeholder management.
• Technical knowledge across multiple fire system disciplines.
• Strong commercial awareness.
• Excellent reporting and analytical skills.

Responsibilities

• Lead compliance excellence across a national portfolio of sites.
• Oversee reactive maintenance, planned servicing, surveys and quotations.
• Ensure fire systems remain compliant and certified.
• Build trusted client relationships and manage escalations.
• Drive continuous improvement and innovation in service delivery.

Skills

Fire systems

SLA management

Stakeholder mgmt

Contract delivery

Leadership

Analytical reporting

Education

FIA Qualifications

Job description

Fire Detection & Suppression Systems

National Role | Mitie Fire & Security

Competitive Salary + Benefits

Company Car Allowance + Bonus Opportunities

Ready to Lead Fire Compliance Across One of the UK's Largest Retail Estates?

At Mitie Fire & Security, we're not just maintaining systems we're protecting people, assets, businesses, and communities every single day.

We are looking for an exceptional Fire Compliance Manager to join our growing team, that's dedicated to a contract, taking ownership of compliance, service delivery, and technical excellence across a national portfolio of retail and logistics sites.

This is a high-profile leadership role where you'll influence operational performance, drive client confidence, shape continuous improvement initiatives and ensure critical life safety systems remain compliant, operational, and future-ready.

If you're passionate about fire safety, thrive in a fast-paced environment and enjoy making a real difference, this could be your next career-defining move.

Why This Role Matters

As Fire Compliance Manager, you'll be the trusted expert responsible for ensuring thousands of fire detection and suppression assets remain compliant, maintained and performing at their best.

You'll work directly with senior stakeholders, clients and engineering teams, leading the delivery of:

• Fire Compliance & Governance
• Technical Excellence
• Service Performance & SLA Delivery
• Client Relationship Management
• Continuous Improvement & Innovation
• Commercial & Operational Performance

This is an opportunity to influence strategic decisions whilst remaining close to operational delivery.

What You'll Be Doing

Leading Compliance Excellence

You'll ensure all fire systems are maintained and certified in accordance with applicable standards and legislation, providing assurance to both clients and internal stakeholders.

Driving Operational Performance

You'll oversee reactive maintenance, planned servicing, surveys, quotations and project handovers whilst ensuring SLA and KPI targets are consistently achieved.

Being the Technical Expert

• Fire Alarm Systems
• Emergency Lighting
• Sprinkler Systems
• Wet & Dry Risers
• PAVA Systems
• EVC Systems
• AOV Systems
• Fire Suppression Technologies

Building Exceptional Client Relationships

You'll become a trusted partner to our customers, providing expert advice, managing escalations and delivering confidence through outstanding communication.

Leading Continuous Improvement

You'll analyse trends, identify opportunities, reduce false alarms, improve processes and help shape innovative solutions that enhance service delivery and client experience.

What We're Looking For

We're seeking a confident, commercially aware leader who combines strong technical knowledge with outstanding people and stakeholder management skills.

Essential Experience

• Fire systems maintenance and compliance management
• Managing SLAs, KPIs and operational performance
• Client-facing contract delivery experience
• Team leadership and stakeholder management
• Technical knowledge across multiple fire system disciplines
• Strong commercial awareness
• Excellent reporting and analytical skills

Technical Knowledge

A Strong Understanding Of

• BS 5839
• BS 5266
• BS 5306
• BS EN 12845
• BS 9990
• UK Fire Safety Legislation

FIA Qualifications Or Equivalent Would Be Highly Desirable.

The Person

You’ll Be

• An inspirational leader
• Customer obsessed
• Solution focused
• Technically credible
• Organised and detail driven
• Calm under pressure
• Passionate about delivering excellence
• Committed to developing others

Most importantly, you'll take ownership, build trust and lead by example.

Why Join Mitie?

At Mitie, Our Purpose Is Simple

Delivering the Exceptional, Every Day

When you join us, you'll become part of a business that works on some of the UK's most critical and prestigious customer contracts.

In Return We Offer

• Career progression opportunities
• Industry-leading training and development
• Exposure to major national contracts
• Collaborative and supportive leadership teams
• The opportunity to influence real change
• A culture built on integrity, innovation and excellence

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Paul Lawton-Hodsden (Sainsbury’s Recruitment) at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?