Fire And Security Engineer

North-PB; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in technology solutions is seeking an engineer for their Life Safety and Security team. This role involves the installation and servicing of various security systems, offering opportunities for training and progression. Candidates should have strong technical skills, good communication abilities, and relevant certifications.

Qualifications

• Full UK driving licence required.
• DBS clearance for working in public sector environments.
• Experience in a BAFE/ SSAIB/ NSI accredited company preferred.

Responsibilities

• Install, commission and service fire and intruder alarm systems.
• Provide high levels of customer service.
• Work within strict health and safety guidelines.

Skills

Technical expertise in predominant skillset area

Good people management skills

Service oriented

Good verbal communicator

Education

Recent/current electrical qualifications

Valid CSCS/ECS Card

IPAF/ PASMA/ Asbestos Awareness certification

Job description

Overview

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice.

Responsibilities

The role

Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

• Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Reactive call outs to site, with an aim to provide a first-time fix.
• Provide on-site technical support and solutions to customers during both reactive and planned visits.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Work as part of a 24/7 on call rota.
• Advise customers on the latest products and services to improve efficiency.

Qualifications

Skills & Experience

Experience:

Capability of lone-working and as part of a team

Good communication, interpersonal and organisational skills

Must be able to work independently and as part of a team

Flexible and self-motivated

Full UK driving licence

DBS clearance (for working in public sector environments)

Skills:

• Good people management skills
• Technical expertise in predominant skillset area
• Competent admin skills with sound working knowledge of internal business system.
• Sound commercial awareness, knowledge of design and pricing of systems and upgrades
• Service oriented, but can interchange on Install related tasks when required
• Good verbal communicator
• Excellent team player and relationship builder
• Previous employment within a BAFE/ SSAIB/ NSI accredited company
• Valid CSCS/ECS Card
• IPAF/ PASMA/ Asbestos Awareness certification
• Recent/current electrical qualifications
• Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone)
• Preference given to candidates with proven Gallagher Access Control skills and knowledge

Behaviours

• Can-do attitude and will to succeed
• Empathetic and supportive
• Best practice delivery focused

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.