Fire Alarm Service Engineer

Johnson Controls; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

Johnson Controls is seeking a Fire Extinguisher Service Engineer to work on-site in Ashford, Kent. The role involves maintaining fire extinguishers and ensuring compliance with safety standards while providing excellent customer service. Ideal candidates should have experience in fire safety, strong communication skills, and the ability to work independently.

Benefits

Competitive salary

Company vehicle and fuel card

25 days of paid holiday plus bank holidays

Comprehensive benefits package

Long-term career development opportunities

Qualifications

• Previous experience servicing fire extinguishers (ideally BS5306 qualified).
• Strong customer service and communication skills.
• Full UK driving licence.

Responsibilities

• Carry out routine servicing, maintenance, and commissioning of portable fire extinguishers.
• Inspect and maintain a range of fire safety equipment to ensure compliance with current regulations.
• Accurately complete service paperwork and reports on-site.

Skills

Customer service

Communication

Attention to detail

Job description

What You Will Do

Johnson Controls is looking for a Fire Extinguisher Service Engineer to join our team on-site in Ashford, Kent. You will be responsible for servicing, maintaining, and replacing portable fire extinguishers and associated equipment in line with British Standards and company procedures. You’ll ensure compliance, provide excellent customer service, and maintain safety standards at all times. This role is ideal for someone self-motivated, detail-oriented, and confident working independently in a fixed site environment.

What We Offer

• Competitive salary
• Overtime rates and door-to-door travel pay
• Call-out rota payment
• Company vehicle, fuel card, and PPE provided
• 25 days of paid holiday plus all bank holidays
• Paid sick leave
• Comprehensive benefits package including (Pension with matched contributions, Life assurance, Employee assistance programme, Employee referral scheme, Discounts with high street brands, Cycle to work scheme, Discounts on Johnson Controls security products)
• Extensive on-the-job and cross-training opportunities with outstanding resources
• Supportive and collaborative team environment
• Access to business resource groups
• Training on our company values and product range
• Company equipment provided for all jobs
• Long-term career development opportunities

How You Will Do It

• Carry out routine servicing, maintenance, and commissioning of portable fire extinguishers
• Inspect and maintain a range of fire safety equipment to ensure compliance with current regulations (BS5306)
• Accurately complete service paperwork and reports on-site
• Communicate with the client team to ensure satisfaction and resolve queries professionally
• Participate in a site-specific call-out rota, if applicable
• Ensure all work is carried out in line with health & safety legislation and Johnson Controls’ safety standards
• Represent Johnson Controls positively and professionally, promoting our values and delivering excellent service

What We Look For

• Previous experience servicing fire extinguishers (ideally BS5306 qualified)
• Strong customer service and communication skills
• Full UK driving licence (essential, for initial training/travel if required)
• Ability to work independently in a static, site-based role
• High attention to detail and commitment to health & safety
• Additional fire protection system experience (e.g. fire blankets, hose reels) is desirable but not essential – training can be provided

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