Fire Alarm Service Engineer

Verelogic; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A reputable fire safety organisation is seeking a skilled Fire Alarm Service Engineer to join their team. This role involves servicing and maintaining fire alarm systems in various environments, ensuring compliance with safety standards, and delivering exceptional customer service. Candidates should have a Level 2 qualification in Fire Detection, a minimum of 3 years' experience, and a proven ability to diagnose system faults. The role offers a competitive salary and a variety of benefits.

Benefits

Competitive salary with OTE up to £45,000

Annual discretionary bonus

Career development and training opportunities

Company vehicle, van, and fuel card provided

25 days' paid holiday plus pension scheme

Qualifications

• Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) – desirable.
• Minimum 3 years' experience as a Fire Alarm Service Engineer.
• Strong knowledge of BS 5839 standards.

Responsibilities

• Carry out routine preventative maintenance in line with BS 5839-1 standards.
• Diagnose and repair faults in fire alarm systems efficiently.
• Respond to emergency callouts to restore system operation.

Skills

Fault-finding and diagnostic skills

Customer service focus

Communication and interpersonal abilities

Time management and organisational skills

Education

Level 2 qualification in Fire Detection and Alarm Systems

Minimum 3 years' experience as a Fire Alarm Service Engineer

Tools

Fire alarm testing equipment

Job description

Overview

Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service.

Responsibilities

• Carry out routine preventative maintenance in line with BS 5839-1 standards
• Diagnose and repair faults in fire alarm systems efficiently
• Respond to emergency callouts to restore system operation
• Provide clear and concise reports on all service activities
• Maintain accurate records of service calls and completed work
• Communicate effectively with customers to explain findings and solutions
• Ensure health and safety compliance on all sites
• Support installation and commissioning of new fire alarm systems where required

Required Qualifications

• Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) – desirable
• Minimum 3 years' experience as a Fire Alarm Service Engineer
• Strong knowledge of BS 5839 standards
• Proven fault-finding and diagnostic skills
• Experience using fire alarm testing equipment
• Full UK driving licence
• Excellent communication and interpersonal abilities
• Ability to work independently and within a team
• Strong customer service focus
• Good time management and organisational skills
• Physically fit to undertake duties, including working at heights and carrying equipment

Additional Qualifications

• Positive, professional approach with a strong work ethic
• Flexibility to adapt to varying work environments and client needs
• Commitment to continuous learning and skills development

Benefits

• Competitive salary with OTE up to £45,000
• Annual discretionary bonus (Employee-Owned Trust scheme)
• Career development and training opportunities
• Company vehicle, van, and fuel card provided
• 25 days' paid holiday plus pension scheme
• Opportunity to work within a dynamic and growing industry

Company Overview

Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients