Fire Alarm Service Engineer

Orbit Recruitment; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established security systems company is seeking a Service/Maintenance Engineer to join their Leicester-based team. The role involves maintaining and repairing security systems, ensuring compliance, and providing excellent customer service. Candidates should possess relevant experience and a full UK driving licence. The position offers competitive benefits including a company van and professional development opportunities.

Benefits

Company van

Fuel card

20 days Annual Leave + Bank Holidays & 5 paid sick days

Overtime pay

On-Call pay

Travel Pay

Ongoing professional training

Supportive team culture

Qualifications

• Previous experience in a service or maintenance role within the security or fire safety sector.
• Competence in working with CCTV, intruder alarms, and fire alarms.
• Full UK driving licence required.

Responsibilities

• Perform routine servicing and repairs on security and fire systems for domestic and commercial customers.
• Attend reactive callouts and ensure compliance with health & safety guidelines.
• Produce clear service reports for clients.

Skills

Diagnostics

Fault-finding

Technical Knowledge

Education

ECS Card

IPAF or FIA training

Job description

About The Company & Role

This established business operates within the security systems industry, supporting a broad client base across both residential and commercial sectors. Their services span installation and ongoing maintenance of intruder alarms, CCTV, fire alarms, access control, and door entry systems. With continued growth in the Leicester region, they are now seeking an experienced Service/Maintenance Engineer to join their field-based team. The role focuses on maintaining system performance, attending reactive callouts, and ensuring equipment operates within regulatory standards.

Key Requirements

• - Perform routine servicing, fault-finding, and repairs on a range of security and fire systems for both domestic and commercial customers.
• - Maintain and repair intruder alarms, CCTV, fire alarms, access control, and door entry systems
• - Attend reactive callouts within service-level agreements
• - Participate in an on-call rota: 1 week on 2 weeks off.
• - Produce clear and accurate service reports and relay findings to clients and internal departments
• - Operate within current industry compliance and health & safety guidelines

Skills & Experience

• - Previous experience in a service or maintenance role within the security or fire safety sector necessary
• - Competence in working with at least two of the following systems: CCTV, intruder alarms, access control, fire alarms necessary
• - Strong diagnostic and fault-finding capabilities necessary
• - Full UK driving licence necessary
• - ECS Card, IPAF or FIA training desired but not essential

Benefits

• - Competitive base salary
• - Company van, fuel card, uniform, and tools provided
• - Overtime 1.5x hourly rate
• - 20 days Annual Leave + Bank Holidays & 5 paid sick days.
• - GBP25 + 2x Hourly Rate (Door to Door) On-Call Pay
• - On-Call telephone consult pay - GBP5 per call
• - On-Call standby allowance - GBP10 per night
• - Travel Pay included
• - Ongoing professional training and career progression
• - Supportive and collaborative team culture

Hours Of Work

• - Monday Friday
• - 8:30am 5pm
• - 40 hours per week
• - Participation in an on-call rota is required: Approx 1 week on, 2 weeks off.

If you meet the requirements and are looking for a long-term role with a well-regarded team, we d love to hear from you. Apply today