Fire Alarm Engineer

JLA Limited; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

On-site gym

Free parking

Employee benefits hub discounts

Refer a Friend bonus up to £1,000

Job summary

JLA Limited is hiring a Safety systems maintenance engineer to perform level 2 maintenance and reactive calls on customer sites. The role includes being part of the out‑of‑hours call out rota and carrying enhanced van stock to improve first-time fix rates. You will also be responsible for van stock management and reporting any risks to your line manager.

The position focuses on safe, compliant service delivery with emphasis on timely fault resolution and collaboration within a field service team.

Qualifications

• Experience in maintenance of safety systems.
• Ability to diagnose and repair faults on complex equipment.
• Willingness to work on out-of-hours calls and field service duties.

Responsibilities

• Perform level 2 maintenance and reactive calls to client sites.
• Participate in the OOH call out rota.
• Manage van stock to maximise first-time fix rates.
• Report risks and compliance issues to line management.

Skills

Maintenance engineering

Electrical/controls knowledge

Problem solving

Job description

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well‑being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in‑person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free on‑site gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle‑to‑work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work‑life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

Safety systems maintenance engineer including reactive calls.

Key tasks

Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).

Part of the OOH call out rota.

To carry enhanced van stock to achieve high 1st fix rate.

Responsible for van stock in the same manner as level 1 and 2.

Service Delivery

Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

Awareness of your operational and regulation risks which may impend your operations.

Responsibility for reporting to your line manager any risk which may impact the business.

Managing Health & Safety

Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements.

Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Criteria

Essential (attributes required for candidate to be considered)

Desirable (attributes can be trained or developed)

Knowledge and Skills (what you know and what you can do)