Fire Alarm and Emergency Lighting Service Engineer

Ad Warrior; York and North Yorkshire; On-site; GBP 32,000 - 48,000; Full time

Job summary

ACEDA is seeking a Fire Alarm and Emergency Lighting Service Engineer to cover the York area. This permanent, full-time role focuses on servicing, fault-finding, repairs, and upgrades across fire alarm systems, with emphasis on regulatory compliance and high customer service standards.

You will work within a dedicated team, maintaining accurate records, supporting audits, and contributing to business growth while ensuring systems stay operational and compliant in a fast-paced environment.

Qualifications

• Proven experience as a Fire Service Engineer.
• Strong competency in fire alarm and emergency lighting service and maintenance.
• Good understanding of industry standards.
• Ability to read technical drawings and system schematics.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Installation & Commissioning: Install and commission fire alarms.
• Full UK driving licence.

Responsibilities

• Service & Maintenance: Carry out routine servicing, fault-finding, repairs, and system upgrades.
• Technical Evaluation: Assess system performance, diagnose issues, and provide recommendations for improvements or remedial work.
• Documentation & Reporting: Complete accurate job sheets, risk assessments, method statements, and system documentation.
• Client Communication: Act as a professional point of contact, providing clear updates and ensuring client satisfaction.
• Compliance & Safety: Ensure all work meets industry standards, legislation, and ACEDA’s safety and quality requirements.
• Stock & Resource Management: Manage materials, tools, and equipment.
• Team Support: Assist colleagues, share technical knowledge, and contribute to continuous improvement across the department.

Skills

Fire Service Engineer experience

Fire alarm & emergency lighting

Industry standards understanding

Read technical drawings

Troubleshooting skills

Communication & customer service

Installation & commissioning

Full UK driving licence

Job description

Fire Alarm and Emergency Lighting Service Engineer

Location: York (Within 1 hours travel to York)

Salary: Competitive

Vacancy Type: Permanent, Full Time

Here at ACEDA we are seeking a Fire Alarm & Emergency Lighting Service Engineer to cover the York area. This is an excellent opportunity for a Field Service Engineer with experience in fire alarm systems to join a rapidly growing company that values and supports its employees, offering a positive working environment and strong career development opportunities.

ABOUT US

With over 30 years of industry experience, ACEDA is a trusted provider of Fire & Security, Electrical & Instrumentation, and Network Infrastructure. We deliver high-quality services with a focus on safety, reliability, and technical excellence—while investing in the ongoing growth and development of our people. We are committed to excellence, safety, and professional growth. You will work with a supportive team, receive ongoing training, and play a vital role in delivering high-quality systems that protect people, property, and businesses.

ABOUT THE OPPORTUNITY

The Service Engineer is responsible for carrying out planned preventative maintenance, reactive call-outs, fault finding, repairs, and remedial works across a range of fire alarm and associated systems.

Working as part of a dedicated team of service engineers, you will play a key role in ensuring systems remain fully operational and compliant, while delivering a high standard of customer service. The role requires maintaining accurate service records, completing all documentation to the required standards, and adhering to company procedures, industry regulations, and quality management systems.

You will also support the business in maintaining its accreditations and regulatory approvals by ensuring all work is completed in line with relevant standards and by providing assistance during audits and inspections when required.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Service & Maintenance: Carry out routine servicing, fault-finding, repairs, and system upgrades.
• Technical Evaluation: Assess system performance, diagnose issues, and provide recommendations for improvements or remedial work.
• Documentation & Reporting: Complete accurate job sheets, risk assessments, method statements, and system documentation.
• Client Communication: Act as a professional point of contact, providing clear updates and ensuring client satisfaction.
• Compliance & Safety: Ensure all work meets industry standards, legislation, and ACEDA’s safety and quality requirements.
• Stock & Resource Management: Manage materials, tools, and equipment.
• Team Support: Assist colleagues, share technical knowledge, and contribute to continuous improvement across the department.

ESSENTIAL SKILLS

• Proven experience as a Fire Service Engineer.
• Strong competency in fire alarm and emergency lighting service and maintenance.
• Good understanding of industry standards.
• Ability to read technical drawings and system schematics.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Installation & Commissioning: Install and commission fire alarms,
• Full UK driving licence.

DESIRABLE SKILLS

• Electronic Security Experience: Service & Maintenance, Install and Commissioning of CCTV, access control, intruder alarms, and associated systems to relevant standards.
• Please note we can only accept candidates who have the Right to Work in the UK

ACEDA is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.