Fintech Business Analyst - Data-Driven Process Improvement

Trust Payments

Bromley

On-site

GBP 40,000 - 70,000

Full time

8 days ago

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Benefits offered by this job

Flexible work arrangements

Wellness initiatives

Annual leave

Pension

Healthcare

Life assurance

Career development

Job summary

Trust Payments is seeking a detail-oriented Business Analyst to join our Technology team in the UK. You will gather and translate business requirements across departments, analyse processes, and document clear specifications to drive regulatory and operational projects.

The role focuses on business operations, with stakeholder engagement, data analysis, and development of decision-support tools. Strong communication and experience with Agile/Waterfall methods are essential for success.

Qualifications

Bachelor's degree and/or relevant business experience.
Minimum 3 years' experience in a Business Analyst role.
Demonstrable background within payments, banking, or fintech environments.
Analytical and problem-solving skills.
Proficiency in business analysis tools (e.g., JIRA, QuickSight).
Effective communication and stakeholder engagement skills.
Ability to work collaboratively with cross-functional teams.
A data-focused approach, with emphasis on productivity and efficiency.
Experience with Agile and Waterfall project methodologies.
Business Analysis certification is a plus.
This role is open to candidates currently based in the UK only.

Responsibilities

Gather and document business requirements from stakeholders for projects, mandates and ad hoc small change requests.
Analyse business processes to identify and document inefficiencies, proposing practical solutions for resolution.
Develop and present business cases for proposed solutions.
Work closely with technology and business teams to agree on the best solutions, facilitating clear communications between both areas.
Conduct data analysis to inform decision-making.
Develop and maintain business tools such as ROI calculators to support business case development and decision-making.
Facilitate meetings and workshops to define project scope and objectives.
Create reports and dashboards to track key performance indicators.
Ensure compliance with industry standards and best practices.
Support Business UAT, providing demos and guidance to stakeholders.
Assist with training on new systems and processes where required.
Create documented processes and training materials to enable business users to develop analytical capabilities independently, with BA oversight ensuring quality and consistency.
Contribute to team development by sharing knowledge and guidance in business analysis techniques and best practices.