FinCrime Due Diligence Analyst

Capital on Tap

Manchester

On-site

GBP 55,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Private Healthcare including dental

Worldwide travel insurance

Anniversary Rewards (£250, £500, £750)

Salary Sacrifice Pension up to 7%

Octopus EV Salary Sacrifice

28 days holiday

Learning & Wellbeing Budget

Enhanced Parental Leave

Cycle to Work

Season Ticket Loan

Therapy sessions

Dog Friendly Offices

Free drinks and snacks

Job summary

Capital on Tap is expanding its Financial Crime/Customer Operations team in Manchester. The role focuses on CDD/EDD for SME customers across the UK and US, with deep involvement in KYB, ownership structures, and high-risk activity assessment.

You will collaborate with the team on monitoring, onboarding, and ongoing reviews, while delivering timely, risk-based decisions and escalations.

Qualifications

Experience conducting CDD and EDD for SME customers in the UK/US.
Strong KYB regulatory knowledge across UK/US jurisdictions.

Responsibilities

Review and assess high-risk or complex ownership structures including trusts and offshore entities.
Investigate suspicious activity by analyzing corporate structures and customer profiles.
Engage with customers to clarify activities, ownership, or source of funds.
Make risk-based decisions with documented rationale.
Handle transaction monitoring alerts and escalations per procedures.
Prepare SARs for internal approval and external submission.

Skills

CDD/EDD

KYB knowledge

Risk assessment

Investigation

Customer engagement

Decision making

SAR preparation

Collaboration

Job description

We’re Capital on Tap

Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

Manchester | 3 days per week in the office

Financial Crime/Customer Operations

Our Financial Crime team is growing quickly along with the company. They work on the front line to protect the company against financial crime such as money laundering and terrorist financing. From screening, onboarding, transaction monitoring through to CDD and EDD, they make decisions that really matter on a daily basis.

What You’ll Be Doing

Conduct CDD and EDD on SME customers in both the UK and US, with a focus on Know Your Business (KYB) requirements during onboarding and throughout the customer lifecycle.
Independently scrutinise and assess beneficial and complex ownership structures, including layered entities, trusts, offshore elements, and funds, ensuring decisions align with Capital on Tap's risk appetite.
Investigate high-risk or suspicious activity by analysing corporate structures, customer profiles, and behaviour to identify and mitigate red flags and indicators of financial crime.
Engage directly with customers, when needed, to clarify business activities, ownership, or source of funds/wealth.
Make sound, risk-based decisions based on available information and documented rationale.
Handle Transaction Monitoring alerts and escalations in line with established procedures, ensuring both quality and timeliness are met.
Prepare Suspicious Activity Reports (SARs) for internal approval and external submission to relevant authorities (NCA, FINCEN).
Act as a subject matter expert for financial crime escalations, providing support across the wider FinCrime team and business.
Support continuous improvement by sharing insights on emerging financial crime typologies and contributing to enhancements in monitoring, onboarding, and ongoing review processes.
Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.
Demonstrable experience in financial crime, specifically with CDD and EDD responsibilities for SME corporate customers in the UK and US.
Strong understanding of KYB regulatory requirements and expectations across both UK and US jurisdictions.
Experience of reviewing, assessing, and articulating risk of high risk customer bases, operating within higher risk industries and sectors.
Demonstrated ability to independently review and analyse complex ownership structures, including trusts, funds, offshore vehicles, and multi-layered entities, and make risk-based decisions in line with company risk appetite.
Strong analytical, investigative, and report-writing skills with clear documentation of findings.
Exceptional attention to detail and the ability to work efficiently in a high-volume, fast-paced environment.
Confident communicator, capable of explaining complex decisions to both internal stakeholders and external customers.
Comfortable proactively raising questions and identifying areas for improvement.
Stage 1: 30 minutes with a Talent Partner
Stage 2: take home task
Stage 3: 60 minutes with a Team Leader and/or Senior Manager

Diversity & Inclusion

We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.

Great Work Deserves Great Perks

We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure.

Check out our benefits: