Financial Crime Compliance Specialist (Escalations)

Remote Worker LTD.

Greater London

Hybrid

GBP 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Private Healthcare

Travel Insurance

Sabbatical

Pension

28 Days Holiday

Learning Budget

Parental Leave

Cycle to Work

Season Ticket Loan

Therapy Sessions

Dog Friendly Offices

Free Drinks

Job summary

Capital on Tap is seeking a hands-on Financial Crime Compliance professional to join the 2nd line team in London. You’ll investigate escalations end-to-end, decide outcomes for customer relationships, and, where warranted, submit SARs to the NCA yourself.

You'll work closely with the Deputy MLRO, build defensible evidence pictures, and maintain audit-ready case records while ensuring compliance with POCA, JMLSG, FCA guidelines and other regulatory requirements.

Qualifications

Hands-on financial crime investigations experience in UK financial services.
Experience drafting and submitting SARs and DAML to the NCA with timelines.
Strong knowledge of POCA 2002, the Terrorism Act 2000, MLR 2017, JMLSG and FCA guidance.

Responsibilities

Investigate 1LOD escalations and transaction monitoring alerts.
Draft and submit SARs and DAML requests to the NCA.
Maintain defensible evidence and complete audit-ready case records.
Decide outcomes for customer relationships and document rationale.

Skills

Financial Crime investigations

SAR submissions

DAML requests

POCA knowledge

NCA liaison

KYC/CDD

Regulatory compliance

UK financial services

Regulatory writing

Tools

SAR Portal

NCA systems

Job description

We’re Capital on Tap

Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

This is a Hybrid role, the Financial Crime Compliance team working from our London (Moorgate) office 3 days per week.

Financial Crime Compliance at Capital on Tap

The Financial Crime function is responsible for the ongoing management of the company’s Financial Crime policies, procedures and controls. This includes risk assessment and ongoing assurance of AML compliance, business advisory and management of high risk customer and suspicious activity escalations.

What You’ll Be Doing

You'll sit in the 2nd line Financial Crime Compliance team, operating independently from 1st line FinCrime Operations, reporting to the Deputy MLRO. You'll investigate escalations end to end, decide the right outcome for each customer relationship, and where suspicions are established, submit the disclosure to the NCA yourself.

Investigate 1LOD escalations - transaction monitoring alerts, fraud referrals, adverse media, complex ownership, PEP reviews.
Build a defensible evidence picture: transaction analysis, KYC/CDD review, open-source research, and engagement with the escalating team.
Decide the outcome - maintain, offboard, and/or report to the NCA - and document the rationale.
Draft and submit SARs and DAML requests via the SAR Portal, managing consent-regime timelines.
Sequence offboarding around pending DAML requests, with no tipping off under s.333A POCA.
Handle sensitive escalations, including HR referrals, with discretion.
Keep audit-ready case records that stand up to regulatory and law enforcement scrutiny.
Feed outcomes and typology trends back to 1LOD.

What We're Looking For

Hands-on financial crime investigations experience in a regulated UK financial services firm, ideally 2nd line or escalations.
First-hand experience drafting and submitting SARs and DAML requests to the NCA, including consent-regime timelines - not just internal referrals.
Strong knowledge of POCA 2002 (ss.330-333A, DAML), the Terrorism Act 2000, MLR 2017, JMLSG and the FCA Financial Crime Guide.
Confident across typologies - money laundering, fraud, sanctions/PEP, adverse media, complex ownership.
Independent judgement on maintain/offboard/report decisions, defensible in writing and in person.
Confidence to challenge 1st line escalation quality.
Sharp written communication - your records will be read by the NCA, regulators and auditors.

Diversity & Inclusion

We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks

We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: