Financial Wellbeing Specialist Advisor

St Giles Trust; Wrexham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization in Wales is seeking a Financial Wellbeing Specialist Advisor to lead a team in delivering essential financial support services to community offenders. The role involves ensuring compliance with performance indicators, managing partnerships, and fostering a positive work environment. Candidates should have a relevant qualification and strong management experience. This position offers a competitive salary and various benefits, including flexible working options.

Benefits

Generous leave allowance

Staff pension

Flexible working

Childcare vouchers

Season ticket loan

Qualifications

• Experience of managing services supporting challenging individuals.
• Familiarity with relevant legislation and industry standards.
• Ability to coach and mentor staff effectively.

Responsibilities

• Provide operational management to a team of Financial Wellbeing Coaches.
• Monitor compliance with contractual performance indicators.
• Develop strong relationships with stakeholders.

Skills

Management skills

Interpersonal skills

Communication skills

Education

Relevant qualification in money or welfare benefits advice

Job description

Overview

Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings? If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPSContracts delivering vital Financial Wellbeing services across Wales.

About St Giles Trust and the Wise Group: An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.

About this exciting opportunity: Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. We will count on you to set performance objectives and monitor progress - ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance. This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.

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Responsibilities

• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance
• Excellent interpersonal, relationship-building and communication skills, both verbal and written

Qualifications and Benefits

• In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
• Welsh language content is included in the original description for bilingual accessibility.