Financial Services Manager

Broadacres Housing Association; Northallerton; Hybrid; GBP 48,000 - 64,000; Full time

Job summary

Broadacres Housing Association is seeking a Financial Services Manager to lead essential financial operations, payroll, insurance, and procurement services. You will drive improvements in finance systems, controls and automation, supporting managers to deliver value for money and social value.

The role requires strategic leadership, strong people management and a track record in financial services, ideally within housing or not-for-profit contexts. Hybrid working in Northallerton supported.

Qualifications

• Leading financial operations including accounts payable, cashbook and payroll.
• Experience with financial controls and operational procedures.
• Experience managing supplier relationships and finance systems.
• Desirable: social housing or not-for-profit background.

Responsibilities

• Lead accurate cashbook, banking, payment and accounts payable services.
• Deliver payroll and pension administration in partnership with the People Team.
• Own and develop core finance systems, strengthening user controls, integration, documentation, upgrades and automation.
• Maintain appropriate, cost-effective insurance cover and manage renewals, claims and broker relationships.
• Develop procurement policy, guidance, tendering support and contract oversight.
• Embed strong controls, excellent internal customer service and a culture of continuous improvement.
• Lead and develop a high-performing Financial Services team.

Skills

People management

Operational leadership

Attention to detail

Decision making

Communication

Relationship building

Education

Payroll qualification Level 3+

Payroll or bookkeeping qualification

Tools

Excel

Finance systems

Job description

FINANCIAL SERVICES MANAGER

Please see attached document for more details on this role and two additional new leadership roles at Broadacres which will help shape the future of Broadacres

SALARY: £55,893 per annum

Location: Northallerton / hybrid

Working pattern: Hybrid - Typically 2 -3 days per week in the office

The OPPORTUNITY

The Financial Services Manager will lead the essential financial operations, systems, procurement and insurance services that support Broadacres every day. With responsibility for accounts payable, cashbook and banking, payroll, finance systems, insurance and procurement, you will ensure these services are accurate, compliant, responsive and trusted. This is an opportunity to modernise processes, strengthen integration and automation, and make it easier for colleagues to work effectively. Your leadership will help protect the housing portfolio, improve control and customer service, and support managers to deliver compliant procurement, strong value for money and wider social value.

KEY PRIORITIES

• Lead accurate, well-controlled cashbook, banking, payment and accounts payable services.
• Deliver an accurate and compliant payroll and pension administration service in partnership with the People Team.
• Own and develop core finance systems, strengthening user controls, integration, documentation, upgrades and automation.
• Maintain appropriate, cost-effective insurance cover and manage renewals, claims and broker relationships.
• Develop procurement policy, guidance, tendering support and contract oversight, while building manager capability.
• Embed strong controls, excellent internal customer service and a culture of continuous improvement.
• Lead and develop a high-performing Financial Services team.

What Success Looks Like

Financial operations are efficient, accurate and trusted. Colleagues and suppliers receive a reliable service, systems enable more streamlined working, insurance risks are appropriately protected and procurement is compliant, transparent and demonstrably supports both value and social value. The function is recognised not simply for processing well, but for enabling Broadacres to deliver more effectively.

Experience

Essential

• Leading financial operations, including accounts payable, cashbook and payroll.
• Implementing financial controls and operational procedures.
• Managing supplier relationships and finance systems.
• Leading, motivating and developing teams. Desirable
• Social housing or not-for-profit.
• Insurance policy and claims management.
• Procurement and contract management.
• Systems change and process automation.

Skills

Essential

• Strong people management and operational leadership.
• Attention to detail, organisation and timely evidence-based decisions.
• Problem analysis, communication and relationship building.
• Delivery against demanding targets, standards and deadlines.

Desirable

• Finance systems administration and configuration.
• Process mapping and continuous improvement.

Knowledge

Essential

• Financial operations, controls, payments and banking.
• Payroll legislation, deductions and compliance.
• Procurement principles, finance systems, data integrity and Excel.

Desirable

• Procurement legislation and tender evaluation.
• Insurance, finance automation and service improvement methods.

Qualifications / requirements

• Relevant payroll or bookkeeping qualification at Level 3 or above, or equivalent experience.
• Current driving licence and flexibility outside normal hours.
• Typically 2 days per week across Broadacres' portfolio.

Why Broadacres?

At Broadacres, we're passionate about creating safe, warm, and welcoming homes. You'll be part of a supportive team that values respect, passion and empathy

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 7,100 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.

At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation