Financial Services Administrator – Client Service & Compliance

Mistral Recruitment; Dorking; On-site; GBP 26,000 - 34,000; Part time

Job summary

Mistral Recruitment is supporting a Chartered Financial Planning practice in Dorking to recruit an experienced Financial Services Administrator. The role is office-based, 9-5, initially a 12-month FTC, with part-time options.

You will work with Advisers and Paraplanners to ensure client work is completed accurately and regulatory requirements are met. Responsibilities include preparing client meeting packs, processing investments, pensions and protection cases from application through to

Qualifications

• Experience in Financial Planning, Wealth Management or IFA environment.
• Strong knowledge of administration processes and client servicing.
• Excellent organisation and ability to manage multiple priorities.

Responsibilities

• Prepare client meeting packs and supporting documentation accurately and within agreed timescales.
• Process new investment, pension and protection business from application through to completion, ensuring all regulatory and compliance requirements are met.
• Prepare and process client transactions, including fund switches, withdrawals and other servicing requests.
• Maintain accurate and up-to-date client records using the company's CRM and business systems.
• Ensure all documentation is complete and accurately prepared before submission to the Paraplanning team.
• Carry out relevant calculations and administrative checks to support the advice process.
• Maintain high levels of accuracy whilst ensuring service standards are achieved.
• Provide proactive day-to-day administrative support to Financial Advisers.
• Manage adviser diaries, meeting arrangements and follow-up actions where required.

Skills

Financial planning admin

CRM systems

Microsoft Office

Organisational skills

Communication skills

Client service

Education

Financial services qualification

Tools

CRM software

MS Excel

Office 365

Job description

Mistral Recruitment is supporting a Chartered Financial Planning practice in Dorking to recruit an experienced Financial Services Administrator. The role is office-based, 9-5, initially a 12-month FTC, with part-time options.

You will work with Advisers and Paraplanners to ensure client work is completed accurately and regulatory requirements are met. Responsibilities include preparing client meeting packs, processing investments, pensions and protection cases from application through to