Financial Operations Supervisor

Radius; Crewe; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Bonus potential

Core benefits

Job summary

Radius is seeking a Financial Operations Supervisor to lead invoicing, revenue reconciliation and billing for EV charging solutions. You will supervise a Financial Operations Assistant and partner with teams to drive improvements and ensure accurate revenue reporting.

Based at our Crewe campus, you will engage with internal and external stakeholders, deliver timely outputs and support the rollout of a new billing platform.

Qualifications

• Minimum 2 years’ experience in a Finance or Operations role.
• You will supervise 1 Financial Operations Assistant.
• Strong written and verbal communication skills.
• Customer-centric approach.
• Experience interacting with non-finance colleagues and external stakeholders.
• Experience fostering internal and external stakeholder relationships.
• Excellent attention to detail.
• Proactive, action-based bias and problem solving.
• Resilience in a fast-paced environment.
• Can-do attitude.

Responsibilities

• End-to-end management of customer invoicing and reimbursement processes for EV charge points and software.
• Drive process improvements to streamline tasks and deliver efficiencies.
• Ensure all processes are completed within agreed timescales with high accuracy.
• Ensure sales orders are converted to invoices with complete revenue charges.
• Maintain procedures and strong controls for best-in-class standards.
• Check accurate processing of Direct Debits and Credit Transfers within deadlines.
• Support Salesforce implementation to capture EV sales and charges.
• Part of project team to migrate billing activity to the new platform.
• Complete reconciliations using multiple data sources to ensure revenue completeness.
• Develop and maintain strong relationships with key stakeholders.
• Handle administrative and billing duties as required.
• Assist Head of Financial Operations with ad hoc projects.

Skills

Finance experience

Supervisory experience

Stakeholder management

Communication

Customer focus

Attention to detail

Problem solving

Can-do attitude

Resilience

Relationship building

Tools

Salesforce

Billing platforms

Job description

Job Description

The role of Financial Operations Supervisor is really important to us. Your role will play a key part of the customers experience with Radius, ensuring best in class performance, value of money and customer communications.

We would love to welcome you to our Campus office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

• Full end to end management ofour customer invoicing and reimbursement processes for EV charge points and EV charging software.
• Drivingprocess improvements to streamline processes and find efficiencies in existing tasks.
• Ensure all processes are completed within agreed timescales, ensuring a high degree of accuracy for all outputs to instil confidence in the services we provide.
• Ensuring the team are converting sales orders into customer invoices and ensuring completeness of revenue with all charges being raised accurately and in full.
• Maintaining procedures and strong controls to ensure processes are completed in full and to a best-in-class standard.
• Checking accurate processing of Direct Debits and Credit Transfers in line with strict deadlines.
• Support the implementation of a Salesforce solution to capture EV charge point sales and the associated charges.
• Form part of a project team to migrate the billing activity from a legacy system to our strategic billing platform.
• Complete reconciliations using multiple data sources to ensure completeness of revenue.
• Develop and maintain an effective business relationship with all key stakeholders relating to this role.
• Handle administrative and billing-oriented duties and responsibilities as required.
• Assist the Head of Financial Operations with ad hoc projects as and when necessary.

Qualifications

• Minimum 2 years’ experience of working in a Finance or Operations related role.
• You will have supervisor duties of 1 Financial Operations Assistant in this role so some prior supervisory/management experience is essential
• Ability to influence and effect change with a strong group of stakeholders.
• Strong written and verbal communication skills.
• Customer centric approach.
• Experience of interacting across all levels of the organisation including dealing with non-finance colleagues and external stakeholders to gather relevant information.
• Experience of fostering strong working relationships with internal and external stakeholders.
• Excellent attention to detail.
• Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges which will develop their own career.
• Proactive action-based bias and problem solving.
• Resilience in fast paced demanding environment.
• Strong ‘can do’ attitude.

Additional Information

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

Diversity, Equality & Inclusion at Radius

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Equal Opportunity Statement

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.