Financial Crime Analyst

LHV Bank; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

LHV Bank is seeking a Financial Crime Analyst for their Retail Banking team, focusing on investigating fraud and ensuring regulatory compliance. This pivotal role requires a strong background in card fraud examinations, AML regulations, and KYC processes, contributing significantly to the protection of customers and the bank.

Benefits

Competitive salary & progression

Open and inclusive culture

Hybrid working

Fantastic offices and great working environment

Vitality Health Plan

Medicash health plan

5% employer pension contribution

Life assurance

Income protection insurance

28 days holiday plus 3 additional days

Team socials

Qualifications

• Extensive experience in card fraud investigations within a UK retail banking environment.
• Strong knowledge of relevant UK regulations, including AML and KYC requirements.
• Ability to interpret complex patterns and emerging risks.

Responsibilities

• Lead investigations into card fraud, payment fraud, and AML-related activities.
• Conduct transaction monitoring reviews and escalate unusual cases.
• Support KYC processes, including onboarding and enhanced due diligence.

Skills

Card fraud investigations

AML knowledge

KYC requirements

Analytical mindset

Clear communication

Tools

Internal case management tools

Fraud prevention databases

Transaction monitoring platforms

Job description

LHV Bank, a fully licensed UK bank, specialises in Savings, Banking Services for global fintechs, and SME Lending solutions for UK businesses, offering commercial real estate investment and trading loans from £0.5m. As a leading provider of real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions, LHV Bank supports 200+ fintech companies, including Airwallex, Currencycloud, Truelayer, and Wise, serving 10 million+ end customers and reaching a potential market of 500 million across the UK and Europe.

After obtaining its UK banking licence in May 2023, LHV Bank entered the retail savings market via deposit aggregators in August 2023, followed by the launch of its direct-to-customer retail banking proposition in December 2024.

For more information, visit lhv.com.

Job Overview

We are looking for a Financial Crime Analyst to join our growing Retail Banking team at LHV Bank. This is a critical role in protecting both our customers and the business from financial crime, with a strong focus on debit card fraud, APP scams, and broader financial crime risks.

As part of our first line of defence, you will conduct investigations across all areas of financial crime, ensuring we meet our regulatory obligations while continuously improving how we detect and respond to fraud, money laundering, sanctions breaches, and other threats. This is a hands-on role for someone with a passion for making a real impact by keeping customers safe.

Key Responsibilities

• Lead and support end-to-end investigations into card fraud, payment fraud, APP scams, and broader AML-related activity.
• Investigate external intelligence referrals and alerts from internal systems covering fraud, AML, sanctions, adverse media and PEPs.
• Conduct transaction monitoring reviews, escalating cases where unusual patterns may indicate money laundering.
• Support KYC related processes, including onboarding, periodic reviews and Enhanced Due Diligence (EDD) for higher-risk customers.
• Contribute to regular policy reviews, improving internal processes based on trends and investigation outcomes.
• Collaborate across the Retail Bank and wider business to embed controls and strengthen our financial crime defences.
• Maintain accurate records of investigations and ensure timely reporting to meet both regulatory and internal standards.
• Proactive in designing and implementing controls to mitigate emerging risks.
  
  

Essential Skills & Experience

• Extensive experience in card fraud investigations within a UK retail banking environment.
• Strong knowledge of relevant UK regulations, including AML, fraud prevention, and KYC requirements.
• Experience conducting investigations using internal alerts and external intelligence sources.
• Familiarity with the UK Money Laundering Regulations, Proceeds of Crime Act (POCA), and APP fraud reimbursement frameworks.
• Analytical mindset with the ability to interpret complex patterns and emerging risks.
• Clear and confident communicator, both written and verbal.
• Ability to work independently, prioritise workload, and use initiative in a fast-paced environment.
• Competency using internal case management tools and external systems (e.g., fraud prevention databases, transaction monitoring platforms).
  
  

Desirable Experience

• Investigating scams/fraud and managing associated reimbursement processes.
• Conducting sanctions and PEP investigations.
• Using transaction monitoring systems and handling monitoring alerts.
• Performing Enhanced Due Diligence (EDD) on high-risk customers.
  
  

Some Of Our Benefits

• Competitive salary & progression
• Open and inclusive culture
• Hybrid working
• Fantastic offices and great working environment
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Medicash health plan (Level 3)
• 5% employer pension contribution
• Life assurance
• Income protection insurance
• 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
• Team socials