Financial Center Manager - East Hampton NY Area *Bilingual Spanish required

Bank of America; Southampton; On-site; GBP 54,000 - 80,000; Full time

Job summary

A leading financial institution seeks a Financial Center Manager in Southampton. This role involves managing a financial center, fostering a client-centric environment, and ensuring operational excellence. Candidates should possess leadership experience, be self-motivated, and be fluent in Spanish. The position offers a salary between $73,500 and $106,500 annually and includes industry-leading benefits.

Benefits

Industry-leading benefits

Paid time off

Support resources for employees

Qualifications

• 1+ years leadership experience in coaching and motivating.
• Self-motivated with a strong work ethic.
• Effective communicator comfortable engaging clients.

Responsibilities

• Develop talent and proactively source candidates.
• Manage client traffic and foster client retention.
• Drive operational excellence by engaging employees.

Skills

Customer Service Management

Performance Management

Coaching

Customer and Client Focus

Talent Development

Risk Management

Sales Performance Management

Business Operations Management

Recruiting

Result Orientation

Referral Management

Leadership Development

Inclusive Leadership

Prioritization

Problem Solving

Education

High School Diploma / GED / Secondary School

Job description

Job Title: Financial Center Manager - East Hampton NY Area *Bilingual Spanish required, Southampton

Client:

Bank of America

Location:

Southampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

412d087a4f51

Job Views:

18

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Description: This role is responsible for managing a financial center and its employees on a day-to-day basis. Key responsibilities include operating as a business owner, fostering a team environment, instilling an effective client-centric and risk culture, and helping clients achieve their financial goals. The role also involves ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Develop talent, including proactive sourcing of candidates
• Manage client traffic, engage and appropriately route clients, foster client retention
• Manage business results through formalized routines and coaching
• Create a world-class client experience environment
• Manage market-level initiatives prescribed by market leaders
• Drive operational excellence by engaging employees on business strategy
• Manage organizational priorities and effective execution

Managerial Responsibilities:

This position may also involve managing associates. Managers at this level:

• Create an inclusive environment supporting company D&I goals
• Challenge process efficiency and effectiveness, champion data-driven decisions, remove obstacles
• Contribute to enterprise strategy and connect team efforts to business results
• Inspect and challenge risk controls, governance, and culture
• Coach to sustain organizational performance and ensure pay-for-performance
• Allocate and manage resources for profitability
• Ensure succession planning and support enterprise talent needs
• Mobilize resources to meet client needs and gain competitive advantage

Required Qualifications:

• 1+ years leadership experience (coaching, training, motivating)
• Self-motivated with a strong work ethic and results focus
• Effective collaborator and relationship builder
• Passionate about improving clients’ financial lives
• Confident in identifying solutions and resolving problems
• Effective communicator, comfortable engaging clients
• Ability to learn new information and technology
• Strong critical thinking and problem-solving skills
• Adherence to established processes, laws, and regulations
• Time management skills
• Ability to prioritize, delegate, and work in a fast-paced environment
• Ability to interpret performance results and drive success
• Flexibility to work weekends and extended hours as needed

Desired Qualifications:

• 1+ years management experience including hiring, coaching, developing
• Experience in financial services industry
• Record of meeting or exceeding goals
• Bilingual skills

Skills:

• Customer Service Management
• Performance Management
• Coaching
• Customer and Client Focus
• Talent Development
• Risk Management
• Sales Performance Management
• Business Operations Management
• Recruiting
• Result Orientation
• Referral Management
• Leadership Development
• Inclusive Leadership
• Prioritization
• Problem Solving

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details:

US - NY - East Hampton - 14 Newtown Ln (NY5283), US - NY - Hampton Bays - 95 E Montauk Hwy (NY5292), US - NY - Southampton - 60 Jagger LN - SOUTHAMPTON BRANCH BC (NY5282)

Pay range: $73,500.00 - $106,500.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan, with awards based on individual and company performance.

Benefits: This role is benefits eligible. We provide industry-leading benefits, paid time off, and resources to support our employees and communities.