Financial Center Manager - Bald Hill Financial Center

The job description provides a comprehensive overview of the role of a Financial Center Manager at Bald Hill Financial Center, Warwick, including responsibilities, managerial duties, qualifications, skills, and other relevant details. However, the formatting can be improved for better readability, and some repetitive or unnecessary content can be streamlined. Here is a refined version:

Financial Center Manager - Bald Hill Financial Center, Warwick

Client: Bank of America

Location: Warwick, United Kingdom

Job Category: Finance

EU work permit required: Yes

Job Reference: 189656b28748

Job Views: 5

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

This role is responsible for managing a financial center and its employees daily. Key responsibilities include operating as a business owner, fostering a team environment, promoting a client-centric and risk-aware culture, and helping clients achieve their financial goals. The focus is on operational excellence and team effectiveness.

Responsibilities

• Develop talent through proactive sourcing of candidates
• Manage client traffic, engage clients, and foster retention
• Manage business results via management routines and coaching
• Create a world-class client experience environment
• Implement market-level initiatives as prescribed by market leaders
• Drive operational excellence by engaging employees on business strategy
• Manage organizational priorities and ensure effective execution

Managerial Responsibilities

This position may also involve managing associates. Managers at this level:

• Promote inclusivity supporting D&I goals
• Challenge process efficiency, champion data-driven decisions, and remove obstacles
• Contribute to enterprise strategy and connect team efforts to business results
• Oversee risk controls, governance, and culture to ensure timely risk management
• Coach to sustain and improve organizational performance
• Allocate resources efficiently for profitability
• Manage talent pipelines and succession planning
• Mobilize resources to meet client needs and gain competitive advantage

Required Qualifications

• At least 1 year of leadership experience (coaching, training, motivating)
• Self-motivated with a strong work ethic and results focus
• Effective collaborator with strong relationship-building skills
• Passionate about improving clients’ financial lives
• Confident in identifying client solutions and resolving issues independently
• Effective communicator comfortable engaging clients
• Adaptable to new information and technology
• Strong critical thinking and problem-solving skills
• Adherence to processes, laws, and regulations
• Time management skills and capacity management
• Ability to prioritize, delegate, and execute in a fast-paced environment
• Ability to interpret performance data and drive success
• Flexibility to work weekends or extended hours as needed

Desired Qualifications

• Management experience including hiring, coaching, and developing teams
• Experience in financial services and knowledge of industry products
• Proven success in meeting or exceeding goals
• Bilingual skills

Skills

• Customer Service Management
• Performance Management
• Coaching
• Client Focus
• Talent Development
• Risk Management
• Sales Performance Management
• Business Operations
• Recruiting
• Result Orientation
• Referral Management
• Leadership Development
• Inclusive Leadership
• Prioritization
• Problem Solving

Minimum Education Requirement

High School Diploma / GED or equivalent

Shift

1st shift (United States of America)

Hours Per Week

40