Financial Care & Support Officer — Hybrid, Flexible

Suffolk County Council; Ipswich; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Up to 29 days annual leave (pro rata)

LGPS Pension

Travel and wellbeing benefits

Performance-related pay progression

Training and career development

Flexible working options

Job summary

Suffolk County Council is hiring a Financial Support Officer in Ipswich. The role is hybrid and permanent, with 37 hours per week and a salary of £29,542 per annum (pro rata for part time). You will manage clients’ finances, support vulnerable adults, and coordinate with banks, DWP and other bodies.

Responsibilities include maintaining records, visiting clients, and working with the Client Affairs Team to safeguard financial wellbeing. Travel across Suffolk is required.

Qualifications

• Organised and capable of handling financial information.
• Ability to manage a busy caseload and balance priorities and deadlines.
• Comfort dealing with banks, utilities, government bodies and other organisations.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Manage a varied caseload of clients and their financial affairs.
• Handle day-to-day finances including bank accounts, bills, benefits, savings and investments.
• Safeguard clients from financial abuse and ensure decisions are in their best interests.
• Maintain clear financial records and case information; travel across Suffolk to visit clients.
• Collaborate with families, carers and professionals and prepare Deputyship applications and Court of Protection reports.

Skills

Organised

Strong communication

Financial information handling

Caseload management

Relationship-building

Job description

Suffolk County Council is hiring a Financial Support Officer in Ipswich. The role is hybrid and permanent, with 37 hours per week and a salary of £29,542 per annum (pro rata for part time). You will manage clients’ finances, support vulnerable adults, and coordinate with banks, DWP and other bodies.

Responsibilities include maintaining records, visiting clients, and working with the Client Affairs Team to safeguard financial wellbeing. Travel across Suffolk is required.