Financial Administrator, Oxford, Up to £26k, Hybrid/3 days in office

ZipRecruiter; Oxford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A boutique financial services firm in Oxford seeks a skilled Financial Administrator. The role offers career progression and hybrid working. Key responsibilities include client communication and maintaining records. Candidates should have relevant A-Level qualifications and several years of experience in financial services.

Qualifications

• 3-5 years of experience in a financial services role.
• GCSE Maths and English at grade B or Grade 5.
• Strong understanding of the financial planning process.

Responsibilities

• Handle queries from clients and ensure effective communication.
• Maintain accurate client records in compliance with policies.
• Liaise with product providers and arrange meetings for advisers.

Skills

Attention to detail

Communication

Client-focused approach

Teamwork

Education

A-Level or equivalent

Tools

Microsoft Office Suite

Intelligent Office (IO)

Job description

Job Description

Study Support and Career Progression

Are you an experienced Financial Administrator seeking a dynamic role that offers career progression, hybrid working, and study support?

Our client, a distinguished boutique financial services firm based in Oxford, is renowned for its personalised approach to financial planning. They are currently seeking a Financial Administrator to join their team. This firm offers a comprehensive range of services, including investment management, pension planning, protection planning, and discretionary investment management, all meticulously tailored to meet the unique needs of their clients.

Key Responsibilities:

• Effectively handle queries from clients and other parties, ensuring accurate and appropriate communication.
• Communicate with clients via telephone, taking and acting on verbal instructions, and promptly referring to relevant departments if necessary.
• Arrange meetings for financial advisers.
• Create and maintain accurate client records in compliance with company policies and procedures.
• Liaise with product providers and other third parties.

Qualifications:

• Ideally educated to at least A-Level or equivalent, including GCSE Maths and English at grade B or Grade 5.
• At least 3-5 years of experience in a financial services role. Experience with Intelligent Office (IO) is advantageous.
• Proficient in Microsoft Office Suite with a strong understanding of the financial planning process and products.

Skills & Abilities:

• Capable of working both independently and as part of a team, with the ability to prioritise and plan workload effectively.
• Strong attention to detail and accuracy in all tasks.

The ideal candidate will possess excellent verbal and written communication skills, be proactive, motivated, and hardworking, and demonstrate a strong client-focused approach.

Professional integrity is essential, as the role requires the ability to empathise with customers while clearly explaining professional points. The candidate should also be adept at fostering open and constructive relationships with both colleagues and customers.

If you are a detail-oriented Financial Administrator looking to advance your career, we would love to hear from you. Apply now and be part of a team that values growth, collaboration, and excellence.

Please contact Joanna Clark at Financial Divisions to discuss this Financial Administrator role further.