Financial Administrator

Bupa; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

My Healthcare

Annual allowance

Wagestream

28 days holiday

Sick pay scheme

Long service

Free meal on every shift

Travel loan

Pension plans

Parental leave

Menopause Plan

Gym discounts

Job summary

Bupa Harts House Care Home in Woodford Green is seeking a Financial Administrator to manage invoicing, payments, and payroll, supporting the Home Manager and ensuring accurate financial records.

The role focuses on delivering high-quality administrative and financial support within a supportive care-home environment. The position is permanent, full-time and based on-site with standard hours.

Qualifications

• Experience as Financial Administrator with customer service excellence.
• Friendly, approachable and professional in person and on the phone.
• Able to work accurately with financial data and records.

Responsibilities

• Use bespoke software to raise invoices and process income, including cash allocation and banking.
• Liaise with Local and Health Authorities to ensure information and payments are received.
• Ensure documentation (Terms and Conditions) is complete for admissions.
• Safeguard residents' monies and manage funds, reconciling with bank statements.
• Administer purchasing and supplier payments, petty cash and replenishment.
• Process employee information and payroll to ensure accuracy and timeliness.
• Provide clerical support to the Home Manager (letters, memos, local reports).
• Maintain filing system, stationery supplies, and personnel files.

Skills

Customer service

Communication

Organised

Attention to detail

Relationship building

Empathetic/caring

Job description

Job Description

Financial Administrator

Location: Bupa Harts House Care Home - Harts Grove, Woodford, Woodford Green IG8 0BF

Contract: Permanent - Full Time

Hours: 37.5 Hours per week - Monday - Friday 9am - 5pm

Salary: £26,422.50 to £33,595.85

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care.

The home provides accommodation designed with comfort and relaxation in mind. Pleasing interior aesthetics including an art deco fireplace, an opulent main lounge and French windows can be enjoyed as well spacious en-suite bedrooms, each offering views of the landscaped gardens.

The home's in-house chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at Harts House, staff discuss their personal preferences and dietary needs with them. Residents can enjoy sociable mealtimes in one of the dining rooms, or in the privacy of one's own bedroom. The home provides nutritionally balanced meals for residents and always offers both a cold and hot option at each mealtime.

There is a real sense of community at Harts House. They offer a seven-day holistic weekly activities programme that incorporates creative, social, physical, musical, animal and recreational activities. There is always something going on, from monthly trips, themed events, seasonal parties, weekly 'stay and play' with the neighbouring pre-school to personalised one-to-ones for residents if they prefer.

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

• Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.
• Liaising with Local and Health Authorities to ensure appropriate information and payment is received.
• Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.
• Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.
• Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.
• Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.
• Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.
• Maintaining a well-ordered filing system, stationary replenishment and personnel file management.

Key Skills / Qualifications needed for this role:

You've worked as a Financial Administrator before with experience in providing excellent customer service and you'll have a friendly manner both face to face and over the phone. You're approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You're dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do - to make a real difference to people's lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role.

We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type

Full time

Job Area

Care Home - Facilities & Home Support

Locations

Harts House