Finance Systems Analyst | ERP & Dynamics 365 Specialist

Brunswick Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Brunswick Group is seeking a Finance Systems Analyst on a 12-month fixed-term contract to join the Finance Systems team in London. The role blends hands-on technical support with system enhancements and stakeholder collaboration across the firm.

You will triage, investigate and resolve support requests, contribute to user acceptance testing, and help develop training materials while ensuring the core ERP platform runs smoothly for colleagues globally.

Qualifications

• Knowledge of Microsoft Dynamics 365 or a similar ERP platform.
• Experience in a finance systems, IT support or related role.
• Strong customer service ethos and collaborative approach.
• Good analytical, troubleshooting and problem‑solving skills.
• Clear and confident communication skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Providing 1st and 2nd tier support, including logging and maintaining accurate records of colleague queries through HALO.
• Investigating and troubleshooting system and software issues, diagnosing problems and identifying effective solutions.
• Planning and carrying out scheduled system maintenance and other routine activities.
• Managing user accounts and supporting the security model.
• Maintaining master data, including project resources for timecards and expenses, and delegate access for partners and senior colleagues.
• Working closely with partners and colleagues across the firm to support the smooth operation of our core ERP platform.
• Supporting user acceptance testing for system upgrades and developments.
• Helping colleagues build their knowledge and confidence through end‑user training.
• Creating practical support materials, including task recordings, quick‑reference guides and other user resources.
• Supporting the delivery of strategic system enhancements.
• Identifying and promoting opportunities to improve systems and ways of working.
• Testing enhancements and helping ensure changes are successfully implemented.

Skills

Dynamics 365

Finance systems

Customer service

Analytical skills

Troubleshooting

Communication

Organizational skills

Learning mindset

HALO

Tools

HALO

ERP platform

Job description

Brunswick Group is seeking a Finance Systems Analyst on a 12-month fixed-term contract to join the Finance Systems team in London. The role blends hands-on technical support with system enhancements and stakeholder collaboration across the firm.

You will triage, investigate and resolve support requests, contribute to user acceptance testing, and help develop training materials while ensuring the core ERP platform runs smoothly for colleagues globally.