Finance Support Officer (30 Hours) - Leeds

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Finance Support Officer to assist students with their funding applications. This role involves providing high-quality customer care, managing enquiries, and coordinating with various departments to ensure students receive the necessary support. The ideal candidate will be dynamic, self-motivated, and possess excellent communication and organizational skills. This is a fantastic opportunity to contribute to a supportive educational environment while developing your skills in finance and customer service.

Qualifications

• High degree of computer literacy, particularly in Microsoft Office Excel.
• Dynamic and enthusiastic individual with strong communication skills.

Responsibilities

• Provide support for student finance applications and respond to enquiries.
• Coordinate with departments to resolve student queries.

Skills

Microsoft Office Excel

Communication Skills

Organizational Skills

Time Management

Customer Care

Job description

Social network you want to login/join with:

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Client:

GBS Global Applied Knowledge

Location:

Leeds, United Kingdom

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

9adc3b4d919e

Job Views:

13

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

To support students and applicants with their Student Funding applications, contacting students, scheduling online meetings, updating records and responding to enquiries relating to student funding and eligibility criteria.

To provide a high level of customer care throughout the academic year.

WORKING PATTERN:

• Monday - Friday 3pm to 8pm
• Saturday 10am to 3pm
• Sunday (Only During enrolment periods)
• Please note, working pattern is subject to change during the busy periods.

Main Responsibilities

Main Responsibilities

• Ensure all students receive full support for their student finance application before and after the course starts by providing prompt and accurate advice to their enquiries
• Assist students in making their applications to Student Finance via online or paper application forms
• Manage Student Finance enquiries related to undergraduate and postgraduate recruitment for courses offered by GBS
• Coordinate with relevant departments to resolve student’s queries
• Respond to student’s queries via email and SysAid ticketing system
• The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of GBS.
• The post holder will be expected to undertake other duties as appropriate and as requested by their Line manager.

Requirements

Requirements

• A high degree of computer literacy (particularly Microsoft Office Excel)
• Background in Student Finance is desirable but not essential
• Dynamic, enthusiastic, self-motivated and disciplined individual with good communication, listening and organizational skills
• Effective time management and planning
• Strong communication skills both verbal and written
• Ability to think outside the box

Other Information

Other Information

The Finance Support Officer will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.