Finance Support Officer

TN United Kingdom; Wokingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Finance Support Officer with a forward-thinking council in Wokingham. This full-time role emphasizes finance processes and requires a strong grasp of finance procedures and MS Office skills. You will act as the primary contact for internal customers, ensuring they receive timely and accurate service. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and the ability to work independently under pressure. Join a team committed to delivering high-quality service while enjoying benefits like generous leave and flexible working options.

Benefits

Generous Leave

Local Government Pension Scheme

Flexitime

Smart Working Options

Qualifications

• Strong communication and customer service skills are essential.
• Ability to interpret numerical data and work under pressure.

Responsibilities

• Act as the first point of contact for internal customers.
• Manage and resolve a wide range of finance-related cases.

Skills

Communication Skills

Customer Service

Numerical Data Interpretation

Organizational Skills

Adaptability

Tools

MS Office Suite

Job description

Job Title: Finance Support Officer

We are offering an exciting opportunity for a full-time Finance Support Officer within Wokingham Borough Council. This role primarily focuses on finance processes, requiring a sound knowledge of finance procedures and a working knowledge of the MS Office suite.

About the Role

The Finance Support Officer acts as the first point of contact for internal customers, ensuring they access the appropriate services, including self-service options, promptly and accurately. You will manage and resolve a wide range of cases, contributing to efficient finance service delivery.

Candidate Requirements

• Excellent communication skills and customer-focused approach
• Ability to work independently, take ownership, and interpret numerical data
• Strong organizational skills with attention to detail
• Ability to work under pressure, meet deadlines, and adapt flexibly
• Commitment to continuous improvement and embracing change

About You

You should be passionate about delivering high-quality customer service, capable of working accurately and efficiently, and committed to making a positive impact through your work.

About Us

As an employee of Wokingham Borough Council, you will enjoy benefits such as generous leave, membership of the local government pension scheme, flexitime, and options for smart working. The role is based in Wokingham town centre, close to transportation links. Currently, most staff are working from home.