Finance Service Centre Assistant (Part-Time)

West Dunbartonshire Council; Dumbarton; Hybrid; GBP 23,000 - 26,000; Part time

Job summary

West Dunbartonshire Council seeks a part-time Finance Service Centre Assistant to enhance customer service and ensure efficiency in finance processes. The successful candidate will support billing and collections, contributing to the team's performance across critical financial services. The role offers hybrid working, flexible arrangements, and extensive benefits, including a robust pension scheme and generous annual leave.

Benefits

Access to the Local Government Pension Scheme

Minimum of 25 days annual leave

Flexible working arrangements

Employee wellbeing support

Qualifications

• The preferred candidate must complete a Level 1 Disclosure check before a formal offer.
• Candidates should possess strong customer service skills.

Responsibilities

• Support the Finance Service Centre Team in key performance areas.
• Assist in the development and improvement of finance processes.

Job description

Location: Council Offices West Dunbartonshire Council 16 Church Street Dumbarton, G82 1QL

Salary: £23,942.69 - £25,420.86 per year

Contract Type: Permanent

Position Type: Part Time

Hours: 20 hours per week

Work From Home: Hybrid

Job Description

PAY AWARD PENDING.

This is a part-time position, and the salary will be pro-rata'd based on hours worked.

We have an attractive opportunity for a permanent Finance Service Centre Assistant to support the Finance Service Centre Team. This role will ensure key performance areas, including customer service and delivery targets across Accounts Payable, Accounts Receivable, and the Non-Domestic Rates service, are met.

The role involves assisting in the ongoing development and improvement of transactional finance processes to deliver efficient, value-for-money services aligned with the Council's strategic objectives. The successful candidate will support billing and collection of Council services using our central finance system.

Requirements

The preferred candidate must complete a Level 1 Disclosure check before a formal offer is made by West Dunbartonshire Council.

Responsibilities

The employment is exempt from section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are not required to disclose spent convictions, but failure to do so could lead to dismissal or disciplinary action if employed.

The Individual

The successful candidate will benefit from:

• Being recognized as one of the top ten flexible employers, supporting work-life balance through flexible working arrangements.
• Access to the Local Government Pension Scheme (LGPS) with an employer contribution of at least 19.3%.
• A minimum of 25 days annual leave, increasing to 35 days with each year of service, plus 8 public holidays.
• Employee wellbeing support, including occupational health and counselling services.

For more information about West Dunbartonshire Council and why we are an employer of choice, visit: About Us

Additional details on the benefits of working with us can be found here: Benefits of Working with us