Finance Officer – Service Charges x2

Parkinson's UK; Eastleigh; On-site; GBP 28,000; Full time

Job summary

A forward-thinking housing provider is seeking a Finance Officer to enhance their service charge processes. In this role, you will manage vital data, ensuring accuracy and efficiency in housing finance. You will play a key role in improving workflows, delivering exceptional customer service, and supporting the integration of new systems. This position offers a chance to make a significant impact in a supportive team environment, where your proactive approach and attention to detail will be highly valued. Join a company dedicated to providing safe and sustainable homes for communities across the South of England.

Benefits

28 days holiday plus buy/sell option

Generous pension scheme

Discounts at retailers

Life assurance of 5x salary

Health and wellbeing packages

Free eye tests

Cycle to Work scheme

Qualifications

• Solid understanding of service charges and housing finance.
• Capable of managing a busy and varied workload.

Responsibilities

• Manage and administer the service charge process for customers.
• Produce accurate rent and service charge data.

Skills

Data Management

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Education

Relevant Finance Qualification

Job description

Salary up to £27,648 per annum (plus comprehensive benefits)

Working hours per week 37

This is a Permanent, Full Time vacancy that will close in 9 days at 23:59 BST.

Your new role

We're expanding our Service Charge team and seeking an additional Finance Officer to manage and administer the service charge process for our rental, shared ownership, and leasehold customers. You will also play a key role in integrating our current rent and service charge processes into new, improved workflows.

This role is ideal for someone who enjoys working with data, has a keen eye for detail, and is passionate about delivering excellent service to internal and external customers.

You will be responsible for producing accurate rent and service charge data and supporting the delivery and improvement of our processes. You’ll contribute to integrating rent and service charge activities with our new systems. Providing excellent customer service via written communication, phone, and face-to-face interactions is essential, as you'll act as an ambassador for Abri.

We are looking for someone with a solid understanding of service charges and housing finance, capable of managing a busy and varied workload confidently and positively. Strong communication, organizational skills, and a proactive attitude are important. You should also be comfortable suggesting improvements to our processes.

If you're seeking a role where you can make a difference and be part of a supportive, forward-thinking team, we’d love to hear from you.

Apply now – we will review applications and conduct interviews as they come in, and may close the advert early if we receive enough interest.

Who we are

Abri is a large housing provider owning and managing over 55,000 homes and community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good, safe, warm, and sustainable home in a community where they can belong, grow, and thrive. We are investing £689m over the next ten years to improve building safety and energy efficiency.

• Delivering 10,000 homes by 2030, prioritizing affordable housing where needed most
• Investing in communities to address local issues and create opportunities

As we grow, we are re-establishing a strong local presence with a regional approach to service delivery, split into three areas with local governance and leadership. This will ensure our colleagues are more visible, accountable, and connected to our customers and communities.

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

What you can expect

28 days holiday plus the option to buy and sell holiday entitlement

Generous pension scheme with contributions up to 10%

Discounts at high street and online retailers

Life assurance of 5x your annual salary

Parental and family leave benefits

Health and wellbeing packages

Free eye tests

Cycle to Work scheme

About you

We value diverse backgrounds, strengths, and experiences. Our shared values unite us as one team.

Our colleagues embody these values daily: making a difference for customers and colleagues, being curious and seeking better solutions, working in partnership, owning their work openly, and embracing change as opportunity.

If you share our values and want to make a difference, we’d love to hear from you!

Be yourself

Abri promotes an inclusive culture, welcoming individual differences and contributions. Everyone is unique.

To our agency friends

We work with trusted agency partners supporting our recruitment during busy periods. Currently, we are not expanding our preferred supplier list but welcome registration on our procurement portal for future considerations.