Finance Officer

Medirest Signature; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public sector organization in Stafford seeks a Finance Officer to ensure the accurate processing of Adult Social Care charges. Ideal candidates will have strong communication skills and a commitment to excellent customer service. This role offers a hybrid work environment with both office and home responsibilities, ideal for detail-oriented individuals passionate about social care.

Qualifications

• Good communication skills and ability to develop effective working relationships.
• Proactively provide excellent customer service.
• Ability to deliver accurate and timely completion of work.
• Competent in using multiple computer systems.
• Excellent numerical skills and attention to detail.

Responsibilities

• Process Adult Social Care charges accurately and timely.
• Bill charges to care recipients.
• Manage payments to care providers.
• Maintain system records.
• Liaise with financial representatives.

Skills

Communication skills

Customer service

Numerical skills

Attention to detail

Ability to use multiple computer systems

Job description

Adult and Children's Financial Services (ACFS) support the delivery of the following Staffordshire County Council priorities:

• To offer support at times of crisis to help people maintain their independence
• That people know what to expect from care services, who is eligible and who will pay
• There are quality and affordable care services available to meet people's needs

ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children's Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.

Adult Social Care covers people receiving care in their own house (non-Residential) or people who are living in a care home (Residential).

We are looking for dynamic and enthusiastic people to join ACFS as Finance Officers. It is an exciting opportunity to work in a busy, fast paced department.

PLEASE NOTE: We have 5 Finance Officer vacancies as noted below:

4 x Permanent full-time 37 hours per week.

1 x Fixed term 12-month contract, full-time 37 hours per week (secondment).

Please state in the Supporting Information section of your application which role you are applying for or if you are happy to be considered for either.

This role is hybrid working where you will need to attend our office in Stafford (currently one day a week plus occasional meetings) and more often, working from home.

Main Responsibilities

This role is principally responsible for the accurate and timely processing of Adult Social Care charges.

This involves:

• accurate billing of charges to care recipients
• payments to care providers
• managing system records
• liaising with financial representatives

The Ideal Candidate

You will:

• have good communication skills and ability to develop effective working relationships.
• proactively provide excellent customer service.
• have the ability to deliver accurate and timely completion of work.
• be competent in using multiple computer systems.
• have excellent numerical skills and attention to detail.

An understanding of social care and charging would be beneficial but isn't essential as training will be provided, as well as ongoing support and development.

Interviews will be held in person on Monday 18 and Tuesday 19 August 2025 for shortlisted applicants.

If you require any further information about this role, please contact Rachel Simms, Senior Finance Officer at [e-mail] or Thomas Bishop, Senior Finance Officer at thomas.bishop@staffordshire.g ov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a GoldAward Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.