Finance Manager

Interact Contact Centres; Wigan; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Cycle to work scheme

Job summary

A leading customer experience outsourcer in the UK is looking for a Financial Accountant to produce monthly financial accounts, manage budgeting and performance reporting, and ensure compliance with tax obligations. The ideal candidate will hold ACA/ACCA/CIMA qualifications and possess strong analytical and Excel skills. This full-time position offers opportunities to improve processes and work in a collaborative, inclusive environment. Benefits include a cycle to work scheme.

Qualifications

• ACA/ACCA/CIMA qualification is desirable.
• Strong grounding in financial and management accounting.
• Excellent analytical skills with problem-solving ability.

Responsibilities

• Produce accurate monthly financial accounts and meet reporting deadlines.
• Deliver detailed monthly P&L reporting across campaigns, clients, and sites.
• Maintain weekly cashflow forecasts to support short-term planning.
• Support the annual budgeting process alongside the Financial Controller.
• Summarise business contracts and assist with renewals.

Skills

Financial and management accounting

Advanced Excel skills

Analytical ability

Clear communication skills

Problem-solving mindset

Education

ACA/ACCA/CIMA qualified or part-qualified

Job description

What you’ll be doing

• Produce accurate monthly financial accounts and meet reporting deadlines.
• Complete key balance sheet reconciliations (payroll, pensions, accruals, prepayments, fixed assets).
• Maintain the Fixed Asset Register and manage depreciation.
• Ensure timely submission and payment of VAT, Corporation Tax, and PAYE.

Management Accounting

• Deliver detailed monthly P&L reporting across campaigns, clients, and sites.
• Analyse cost variances, highlight trends, and support operational teams with forecasting.
• Present clear, insightful management accounts to senior stakeholders.

Cashflow & Working Capital

• Maintain weekly cashflow forecasts to support short‑term planning.
• Manage supplier payments and aged debtors.
• Work with client payment teams to ensure invoices are settled promptly.

Budgeting & Performance

• Support the annual budgeting process alongside the Financial Controller.
• Review monthly performance against budget and produce variance analysis.

Additional Responsibilities

• Summarise business contracts and assist with renewals.
• Provide cover for the Payroll Manager and contribute to ad‑hoc projects, including the implementation of a new HR & Payroll system in 2026.

What you’ll bring

• ACA/ACCA/CIMA qualified or part‑qualified (desirable).
• Strong grounding in financial and management accounting.
• Advanced Excel skills and confidence with financial systems.
• Excellent analytical ability and a problem‑solving mindset.
• Clear communication skills, especially when explaining financial information to non‑finance colleagues.

Who you are

• Highly organised with strong attention to detail.
• Calm under pressure and comfortable working to deadlines.
• Proactive, collaborative, and keen to improve processes and outcomes.

Job Type: Full-time

• Cycle to work scheme

Company Description

Interact Contact Centres is a leading UK-based customer experience outsourcer, recognized with multiple awards, including Best Contact Centre Culture (Large) 2024 and Outsourced Contact Centre of the Year in 2023. With operations in the UK and South Africa, we excel in creating meaningful connections with customers across various communication channels. Partnering with renowned global brands, we deliver top-tier customer service, enhance retention, and drive customer loyalty. Our services are powered by advanced AI technologies, meeting the highest standards, including FCA Accreditation and ISO 27001. As the UK's only employee-owned outsourced contact centre, we prioritize an inclusive and supportive culture that empowers our team to make a positive difference every day.