Enable job alerts via email!
A leading recruitment firm in Milton Keynes is seeking a professional to manage key relationships with outsourced partners. Responsibilities include overseeing financial processes, budgeting, performance reporting, and driving operational efficiency. The candidate should excel in relationship management and strategic insight. This role offers the opportunity to significantly impact the delivery operations of the firm.
Role Overview:
Take full ownership of relationships with key outsourced partners across distribution, customer service, and delivery operations. This includes holding third-party providers accountable, driving operational efficiency's, and collaborating with internal leadership to ensure alignment and performance.
Key Responsibilities:
Third-Party Relationship Management: Lead and manage relationships with external partners across logistics, customer service, and delivery. Challenge providers to meet performance standards and support internal teams with insights and recommendations.
Financial Ownership: Oversee monthly financial processes, including cost tracking and reporting for outsourced operations. Ensure accuracy and alignment with business goals.
Budgeting & Forecasting: Lead the budgeting and forecasting processes for all outsourced functions, ensuring financial plans are robust and data-driven.
Performance Reporting: Develop and maintain weekly performance reports from external partners to keep stakeholders informed and ensure transparency in service levels.
Operational Efficiency: Collaborate with business partners to identify opportunities for improvement, enhance operational processes, and drive profitability across outsourced services.
Strategic Insight: Provide actionable financial and operational insights to support the development and execution of broader business strategies.
Risk & Opportunity Management: Proactively identify and manage financial risks and opportunities, ensuring the business is well-positioned to respond to changes.
Ad-Hoc Analysis & Projects: Deliver ad-hoc financial analysis and support project work as required to inform decision-making and drive business performance.