Finance Managed Services Director

PwC; London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

PwC's Finance Managed Services team is looking for a Director to innovate and lead the delivery of finance solutions for clients. You will play a crucial role in designing scalable service models and fostering client relationships while managing a team and driving operational excellence.

Benefits

Private medical cover

24/7 access to a virtual GP

Empowered flexibility

Six volunteering days a year

Qualifications

• Deep understanding of finance processes like Record to Report and FP&A.
• Proven track record in complex finance operations.
• Strong commercial and contract management expertise.

Responsibilities

• Lead design and delivery of finance managed services.
• Build and manage client relationships with C-suite stakeholders.
• Oversee multi-disciplinary delivery teams to meet performance KPIs.

Skills

Stakeholder management

Solution design

Financial operations

Problem-solving

Digital enablement

Tools

ERP platforms (e.g., SAP, Oracle)

Job description

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Finance Managed Services Director, London

Client: PwC

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 4f888fd17b94

Job Views: 5

Posted: 17.06.2025

Expiry Date: 01.08.2025

Job Description:

The role:

PwC’s Finance Managed Services (FMS) team is growing rapidly as clients increasingly seek innovative, tech-enabled, and insight-driven support to transform their finance operations. As a Director in our FMS team, you will help shape and lead the delivery of managed finance services for our clients. You will lead the design and delivery of scalable, resilient, and cost-effective finance service models that combine operational excellence with strategic insight.

Our FMS solutions are designed to be 'plug and play', offering clients scalable capabilities that can be deployed and adjusted over time, providing a flexible alternative to expanding in-house finance teams. We leverage leading cloud-based finance systems, such as Sage Intacct, and a range of other systems tailored to specific industries or business sizes.

We foster a dynamic culture, encouraging feedback, creativity, and inclusion. We value diversity of thought and experience, and we are looking for leaders who are entrepreneurial, collaborative, and motivated by challenge.

What your days will look like:

1. Leading end-to-end design and delivery of finance managed services
2. Building and managing senior client relationships across CFO and C-suite stakeholders
3. Developing commercial proposals and shaping operating models that align with client needs, compliance requirements, and transformation goals
4. Overseeing multi-disciplinary delivery teams (onshore and offshore), driving performance against KPIs, SLAs, and contractual commitments
5. Applying digital technologies such as workflow tools, analytics platforms, and automation (RPA/AI) to continuously enhance delivery
6. Supporting pursuit activity by contributing to bids, proposals, and solution design sessions
7. Coaching, mentoring, and developing team members, fostering a culture of continuous learning
8. Managing commercial performance of engagements, including contract profitability and growth
9. Be actively involved in business development activities to identify and research opportunities on new/existing clients

This role is for you if:

1. A deep understanding of core finance processes (e.g., Record to Report, Order to Cash, Procure to Pay, and FP&A) and how they operate within a managed service environment
2. A proven track record in delivering complex finance operations, outsourcing, or managed services engagements
3. Experience designing or transforming Shared Services or Global Business Services (GBS) models
4. Practical knowledge of leading ERP platforms (e.g., SAP, Oracle, Workday) and how to leverage them for service efficiency and automation
5. Strong commercial and contract management expertise, including pricing models and service governance frameworks
6. Exceptional stakeholder management and relationship-building skills, both internally and with clients. The ability to influence senior stakeholders, including CFO-level decision-makers
7. Strong problem-solving and delivery skills, with a passion for innovation, automation, and digital enablement
8. A collaborative leadership style that empowers teams and fosters capability development
9. The ability to thrive in a dynamic, fast-paced environment and adapt to changing business needs
10. Excellent verbal and written communication skills, with the ability to explain complex and technical concepts in simple, accessible language
11. A passion for understanding client strategies and requirements, and a drive to build scalable, robust, and forward-thinking finance solutions

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home, and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year, and much more.