Finance Managed Services Director

PwC UK; Birmingham; On-site; GBP 80,000 - 120,000; Full time

Job summary

PwC UK's Finance Managed Services team seeks a Finance Managed Services Director in Birmingham. This role involves designing and delivering scalable finance service models, managing client relationships, and leading delivery teams. Ideal candidates will excel in commercial management and have a profound understanding of finance processes and digital technologies.

Benefits

Private medical cover

24/7 access to a virtual GP

Flexible working arrangements

Six volunteering days a year

Qualifications

• Deep understanding of finance processes like Record to Report, Order to Cash, and FP&A.
• Experience in delivery of complex finance operations and outsourcing engagements.
• Exceptional ability in relationship-building and influencing senior stakeholders.

Responsibilities

• Leading end-to-end design and delivery of finance managed services.
• Building and managing senior client relationships with CFOs and C-suite.
• Coaching and developing team members while driving performance against KPIs.

Skills

Stakeholder management

Problem-solving

Commercial management

Leadership

Innovation

Education

Degree in Finance/Accounting or related field

Tools

SAP

Oracle

Workday

Job description

PwC UK Birmingham, England, United Kingdom

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PwC UK Birmingham, England, United Kingdom

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About The Role

PwC’s Finance Managed Services (FMS) team is growing rapidly as clients increasingly seek innovative, tech-enabled and insight-driven support to transform their finance operations. As a Director in our FMS team, you will help shape and lead the delivery of managed finance services for our clients. you will lead the design and delivery of scalable, resilient, and cost-effective finance service models that combine operational excellence with strategic insight.

About The Role

PwC’s Finance Managed Services (FMS) team is growing rapidly as clients increasingly seek innovative, tech-enabled and insight-driven support to transform their finance operations. As a Director in our FMS team, you will help shape and lead the delivery of managed finance services for our clients. you will lead the design and delivery of scalable, resilient, and cost-effective finance service models that combine operational excellence with strategic insight.

Our FMS solutions are designed to be 'plug and play', offering clients scalable capabilities that can be deployed and adjusted over time, providing a flexible alternative to expanding in-house finance teams. We leverage leading cloud-based finance systems, such as Sage Intacct, and a range of other systems tailored to specific industries or business sizes.

We foster a dynamic culture, encouraging feedback, creativity, and inclusion. We value diversity of thought and experience, and we are looking for leaders who are entrepreneurial, collaborative, and motivated by challenge.

What Your Days Will Look Like

• Leading end-to-end design and delivery of finance managed services
• Building and managing senior client relationships across CFO and C-suite stakeholders
• Developing commercial proposals and shaping operating models that align with client needs, compliance requirements, and transformation goals
• Overseeing multi-disciplinary delivery teams (onshore and offshore), driving performance against KPIs, SLAs, and contractual commitments
• Applying digital technologies such as workflow tools, analytics platforms, and automation (RPA/AI) to continuously enhance delivery
• Supporting pursuit activity by contributing to bids, proposals, and solution design sessions
• Coaching, mentoring, and developing team members, fostering a culture of continuous learning
• Managing commercial performance of engagements, including contract profitability and growth
• Be actively involved in business development activities to identify and research opportunities on new/existing clients
  
  

This Role Is For You If

• A deep understanding of core finance processes (e.g. Record to Report, Order to Cash, Procure to Pay, and FP&A) and how they operate within a managed service environment
• A proven track record in delivering complex finance operations, outsourcing or managed services engagements
• Experience designing or transforming Shared Services or Global Business Services (GBS) models
• Practical knowledge of leading ERP platforms (e.g. SAP, Oracle, Workday) and how to leverage them for service efficiency and automation
• Strong commercial and contract management expertise, including pricing models and service governance frameworks
• Exceptional stakeholder management and relationship-building skills, both internally and with clients. The ability to influence senior stakeholders, including CFO-level decision-makers
• Strong problem-solving and delivery skills, with a passion for innovation, automation, and digital enablement
• A collaborative leadership style that empowers teams and fosters capability development
• The ability to thrive in a dynamic, fast-paced environment and adapt to changing business needs
• Excellent verbal and written communication skills, with the ability to explain complex and technical concepts in simple, accessible language
• A passion for understanding client strategies and requirements, and a drive to build scalable, robust, and forward-thinking finance solutions
  
  

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Accounting

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