Finance Installments Controller

Allianz UK; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Finance Instalments Controller to join their dynamic team in Bristol. This role offers a unique opportunity to contribute to the company's transformation while enhancing your career in a supportive environment. You'll be responsible for managing instalment processes, ensuring compliance with regulatory standards, and building strong relationships with customers. The company values innovation and adaptability, providing a range of flexible benefits, including hybrid working options and development programs. If you're ready to take the next step in your career and make a meaningful impact, this position is perfect for you.

Benefits

Flexible holiday options

Hybrid working

Performance bonus

Contributory pension

Development days

Insurance product discounts

Retail discounts

Volunteering days

Qualifications

• Experience in customer-facing credit management roles.
• Knowledge of compliance and regulatory rules, including FCA regulations.

Responsibilities

• Manage instalment control activities to ensure prompt premium payments.
• Build effective relationships with internal and external customers.

Skills

Customer-facing credit management

Regulatory compliance knowledge

Microsoft Excel proficiency

Negotiation skills

Data-driven results orientation

Education

GCSEs in Maths and English

CICM qualification (or willingness to study)

Tools

Microsoft Office

Job description

Finance Installments Controller

Role Description

Join our dynamic and detail-oriented Instalment team in Bristol as a Finance Instalments Controller. We are seeking an Instalments Controller with regulatory experience and reporting skills, eager to take the next step in their career. As we embark on an exciting period of transformation, this role offers the opportunity to be part of a forward-thinking business that values adaptability and innovation. If you're passionate about contributing to change and looking for a role that promises growth and future opportunities, we would love to hear from you!

As a Finance Installments Controller, you will contribute to the delivery of Instalment Credit Management’s objectives and KPIs through the timely and effective performance of duties, maintaining standards, and building effective relationships.

Salary Information

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Location: Bristol

About You

• Undertakes instalment control activities, in accordance with defined processes, to ensure prompt premium payment and to achieve KPIs.
• Ensure instalment process and operational activities adhere to regulatory requirements.
• Handle internal and external customer queries professionally and efficiently.
• Build effective relationships with internal and external customers.
• Support effective collaboration between offshore and onshore teams.
• Maintain policies, procedures, workflows, and records to satisfy audit and statutory requirements.
• Accurately complete and maintain manual reports using Excel.
• Provide ad-hoc information as required by the business in a dynamic environment.
• Communicate effectively with the team and team leader to raise issues and provide solutions to system or process challenges.

Essential Skills

• Experience in customer-facing credit management, instalments, or regulated finance roles.
• Understanding of business and instalment processes and systems.
• Knowledge of credit management best practices.
• Up-to-date knowledge of relevant compliance and regulatory rules, including FCA and banking regulations.
• Working knowledge of the BACS system, rules, and regulations.
• Proficiency in Microsoft Excel and Office applications.
• Ability to manage workload and priorities flexibly.
• Strong negotiation and communication skills.
• Results-oriented, data-driven, innovative, and adaptable to change.

We support the government's 'Access to Work' scheme. Please ask us about it.

Desirable Skills

• GCSEs or equivalent (Maths and English at grade C or above).
• CICM qualification or willingness to study towards it.
• Experience in data analysis and reporting is a plus.

What We Will Offer You

We offer a range of flexible benefits, including flexible working options, global career opportunities, and development programs. Benefits include:

• Flexible holiday options
• Hybrid working
• Performance bonus
• Contributory pension
• Development days
• Insurance product discounts
• Retail discounts
• Volunteering days

Our Ways of Working

We support flexible working hours. Let us know your needs during the application process, and we will do our best to accommodate them, supporting innovation, creativity, and work-life balance.

Diversity & Inclusion

We prioritize diversity and inclusion, holding numerous accreditations, and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments.

Accessible Application for All

We support candidates with disabilities through the Offer an Interview Scheme. Contact our Resourcing team for assistance or to opt in.

[e-mail]

For inquiries or to submit your application, contact: Conor McCourt

We may close the vacancy early if enough applications are received. Closing date: 30th April 2025.

Join us - Let’s Care for Tomorrow.

70974 | Finance & Accounting | Entry Level | Non-Executive | Allianz UK | Full-Time | Permanent