Finance Helpdesk Assistant

Sewell Wallis Ltd; Leeds; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A recruitment agency in Leeds is seeking a Finance Helpdesk Assistant to support internal stakeholders with finance-related queries. The ideal candidate has customer service experience and knowledge of finance, with opportunities for learning and development. The position offers hybrid working, a potential bonus, and extensive employee benefits.

Benefits

Up to 8% bonus

Hybrid working

Study support

28 days holiday + stat

Private medical

Life assurance

Enhanced maternity/paternity

Qualifications

• Experience in a customer service based role, preferably within a finance department.
• Understanding of a finance/accounting and finance departments.
• Professional drive and eagerness to learn.

Responsibilities

• Providing first-line support to internal stakeholders/external suppliers.
• Managing and maintaining workload across various systems.
• Providing feedback to contribute to continuous improvement.

Skills

Customer service experience

Understanding of finance/accounting

Desire to learn and develop

Excel understanding

Job description

Sewell Wallis is working with a fantastic business based in Leeds, West Yorkshire, which is currently recruiting a Finance Helpdesk Assistant. This is a great opportunity to play a crucial role within a market-leading multinational business. This position also comes with standout employee benefits and extensive progression and development opportunities.

Working as a part of a central finance helpdesk team, you will act as a main point of contact for stakeholders across the business with finance related queries. Therefore, this would suit someone with both customer service experience and knowledge or experience within finance.

What will you be doing?

• Providing first-line support to internal stakeholders/external suppliers.
• Managing and maintaining workload across various systems, taking ownership of issues, providing regular, clear communication to departments, identifying appropriate solutions, and ensuring all requests are progressed or resolved within agreed regulations
• Providing feedback, and contribute to, continuous improvement within the finance helpdesk team.
• Contributing to the reports.
• Assisting with creating and maintaining process documentation and reports as required.
• Contributing to a customer and team work oriented atmosphere in a demanding and fast paced environment.
• Working with colleagues within the Finance department and other support areas to look to solve common issues and share best practice.

What skills will you need?

• Experience in a customer service based role, preferably within a finance department
• Understanding of a finance/accounting and finance departments
• Desire to progress/learn and develop - either within an accounting or service desk capacity.
• Professional drive and eagerness to learn.
• Excel understanding is also highly desirable.

What's on offer?

• Up to an 8% bonus (discretionary)
• Hybrid working
• Study support
• Driven working environment with developmental opportunities
• 28 days holiday + stat
• Private medical
• Life assurance
• Health cash plan
• Enhanced maternity/paternity
• Opportunities for progression and development

Apply below to avoid missing out on this fantastic Finance Helpdesk Assistant opportunity, or for more information, please contact Eleanor Kirk.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.