Finance Collections & Recovery - Placement Year

BMW Group; Farnborough; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

27 days holiday (pro rata)

Pension scheme

Subsidised on-site restaurant

Advantages scheme discounts

Job summary

BMW Group Finance, Farnborough, is offering a Placement Year in Finance Collections & Recovery. You will report to the Process Specialist within Collections & Recovery, gaining exposure across Business Customer Collections, Private Customer Collections, Recovery and Litigation.

This role focuses on process optimisation, project support, training material creation and collaboration with multiple stakeholders across Operations. You must be returning to studies for at least 6 months after placement.

Qualifications

• Studying toward a business-related degree (not prerequisite).
• Strong interest in automotive/finance industries.
• Proficient with MS Office (Excel/Word/PowerPoint).
• Good written and verbal communication.
• Able to use initiative and manage own projects autonomously.
• Innovative mindset dedicated to challenging norms and developing future leaders.

Responsibilities

• Assist with organizing process review workshops and follow-up actions, including process mapping.
• Run a cross-department weekly Change Huddle to generate ideas for change.
• Support management and implementation of Business Change Enhancements raised by and implemented in Collections & Recovery.
• Collaborate with Collections & Recovery teams on QA-driven improvement actions.
• Create training material for Collections & Recovery.
• Support projects, including minute taking for steering committees and management meetings.
• Maintain internal Collections & Recovery Process Management pages.
• Perform other team tasks as required.

Skills

Microsoft Office

Communication

Initiative

Creativity

Education

Business-related degree (not prerequisite)

Job description

Your Internship. Start With What Empowers You.

We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.

BMW UK, Financial Services, Farnborough – Finance Collections & Recovery - Placement Year (July 2027)

The Finance Collections & Recovery Process Intern role reports to the Process Specialist within the Collections & Recovery Department, part of the Operations function at BMW Group Financial Services. The Collections & Recovery function comprises four specialist teams: Business Customer Collections, Private Customer Collections, Recovery, and Litigation. The department plays a key role in supporting customers while protecting business performance, optimising customer contact strategies to manage outstanding arrears, and balancing customer needs with positive customer outcomes and BMW Group Financial Services' brand values.

Demonstrating a passion for process optimisation and continuous improvement, we’re looking for highly organised, self-motivated individual who can demonstrate an ability to apply themselves and excellent attention to detail. This is an excellent opportunity to gain experience of working with all areas of Collections & Recoveries as well as interacting with multiple stakeholders across the BMW Group Financial Services Operations functions.

What awaits you?

• This internship would suit someone that's keen to get an overall insight of several different functions of a business and enjoys dealing with multiple stakeholders.
• Support the continued Collections & Recovery process reviews by assisting with the organisation of process review workshops and completion of following up actions, including process mapping.
• Take ownership of & run a cross departmental weekly Change Huddle to create new ideas and initiatives for change.
• Support the management and implementation of the Business Change Enhancements raised by and implemented in Collections & Recovery.
• Work with the Collections & Recovery teams on actions for improvement driven from Quality Assurance results.
• Support in the creation of a training material for Collections & Recovery.
• Supporting projects as required, including minute taking for steering committees and management meetings.
• Maintenance of the Collections & Recovery Process Management internal internet pages.
• Any other team tasks as required.

Qualifications And Experience

• The applicant should be studying towards a business related degree but is not a pre-requisite
• A genuine passion and interest in the automotive / finance industries.
• Confident user of Microsoft Office products such as Excel, Word, and PowerPoint.
• Good written and verbal communication skills.
• Ability to use your initiative and manage your own projects/workload autonomously.
• A source of innovation and creativity for our business as well as a resource that will challenge our norms. Our goal is to nurture a future leader for the BMW Group.

Why choose us?

• Great Pay – A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What can you look forward to?

• Great Pay – A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process include a virtual assessment centre and an in-person interview with the hiring manager.

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing Date: Sunday 18th October 2026

Further Questions?

Email us at [e-mail]

Finance Collections & Recovery - Placement Year