Finance Change Training and Communications Lead | Bristol, UK

Computershare; Bristol; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Computershare is seeking a Finance Change Training and Communications Lead in Bristol, offering a hybrid work model. The candidate will shape and implement training strategies across the Finance function, driving engagement and compliance while delivering clear communication throughout finance initiatives.

Benefits

Flexible work

Health and wellbeing rewards

Investments in company shares

Recognition awards

Qualifications

• Extensive background in change management.
• Experience in creating high-quality communications.
• Detailed understanding of Finance project management lifecycles.

Responsibilities

• Accountable for the training strategy across Finance.
• Develop structured training programs and manage stakeholder engagement.
• Ensure compliance with mandatory and regulatory training requirements.

Skills

Change management techniques

Process mapping

Documentation gathering

Stakeholder engagement

Communication across mediums

Job description

Finance Change Training and Communications Lead

Finance Change Training and Communications Lead

Finance Change Training and Communications Lead

Job Description

Location: Bristol (Hybrid)

In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a Finance Change Training and Communications Lead to join the Finance Change team.

The Finance function is responsible for providing Corporate and Client Treasury, Financial Planning & Analysis, Reporting, Financial Control and Financial Operational and System support to all business units and functions throughout Computershare across all global locations.

The Finance Change Team is responsible for managing and delivering the finance change initiatives (regulatory or as defined by the Finance Leadership Team) related to finance processes, workflow, reports, system integrations and supporting transitions of future acquisitions or demergers.

A role you will love

The Finance Change Training and Communications Lead is accountable for shaping, implementing, and maintaining oversight of the strategic approach to process and systems training across Finance. The Training and Communications Lead will develop a fit-for-purpose methodology and build a centralised repository of artefacts, ensuring consistency and accessibility across all Finance teams.

Additionally, the role is responsible for all communication and training needs resulting from the strategic portfolio of Finance change initiatives. You will drive stakeholder engagement, develop structured training programs, and ensure smooth knowledge transfer to support transformation objectives.

Other key responsibilities:

• Educate users and drive compliance in methodology, governance and quality.
• Create a network of 'in team' super users who are responsible for document creation, training and communication in their area of Finance.
• Collaborate with project teams to identify new process and training requirements, developing and implementing fit for purpose solutions.
• Collaborate with project teams to identify communication requirements, creating and implementing fit for purpose solutions.
• Identify opportunities for continuous improvement ensuring cost effectiveness.
• Ensure all mandatory and regulatory requirements are adhered to.

What will you bring to the role?

You will hold an extensive background in change management techniques and evidenced experience of successfully operating in a similar role.

The post holder will be adept at process mapping and documentation gathering, creating high quality communications across a variety of mediums. Alongside detailed understanding of Project Management lifecycles in Finance processes and operations.

Other key experience:

• Decidedly experienced in sharing knowledge, training and educating others.
• Practised skills in leading a team/ network indirectly to achieve results.
• Previous operation in an ambiguous environment where business needs are constantly evolving.
• Ability to work in the abstract and on conceptual issues.
• Highly experienced in shaping and delivering process documentation, systems training and compelling communications to large diverse populations.
• Proven track record of delivering goals effectively in a periods of complex change.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About the Team

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

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