Finance Cashier/Systems Support

Village Staff Limited; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A financial services provider in London is seeking a Cash Processing Officer to manage cash handling and processing tasks. The role involves operating cash systems, ensuring accurate daily reconciliations, and supervising the training of new cashiers. The ideal candidate will possess strong numeracy skills, attention to detail, and a background in financial management. This position offers competitive pay within the financial sector.

Benefits

Competitive salary

Training opportunities

Pension plan

Qualifications

• Experience in cash handling and financial transactions.
• Strong understanding of the cash processing system.
• Ability to work with a high volume of cash.

Responsibilities

• Operate computerised cash processing systems securely.
• Responsible for daily reconciliation of income and errors.
• Train new staff and monitor compliance with procedures.

Skills

Attention to detail

Numeracy skills

Customer service

Education

Relevant financial qualifications

Tools

Cash management systems

Document processing equipment

Job description

Overview

Working as part of the Financial Systems Services this post will be responsible for the processing of the £42m bulk cash management process and provide support services within the system sections.

Main Duties

To deliver the operational aspects of the Cash Processing Service, securely and accurately on a day to day basis.

Duties and Responsibilities

In respect of the Cash Processing Service

• Operate computerised cash processing and document processing equipment. Receipt (using both computerised and manual receipting systems as required), allocation and banking of all money paid direct to the Council in the form of cash, cheques, postal orders and bankers cards, at any of the Council's Cash Points.
• Operate the bulk banking procedures, aggregating/checking bankings from a range of other sources. These include the front desk cashiers and other departments/establishments as well as from automated sources such as the Kiosks and parking meters. This will involve being responsible for the daily reconciliation of income and banking preparation of payments received, including ensuring all errors are identified and corrected before being submitted to the bank. Ensuring that the front desk cashiers and other departments/establishments have attached appropriate evidence to satisfy audit requirements and feeding back to the front desk cashiers and other departments/establishments where errors have been made. The bulk banking process regularly exceeds £200k per week.
• Undertake the moving of high volumes of bulked coin from the council's CIT operation. During the reconciliation process, the coin is lifted numerous times (weight of up to 45kg per item). The banking of the coin regularly exceeds £140k per month. Assist with site visit with engineer for maintenance/repair.
• Maintaining Car Park and Meter income records and providing details to Parking section as and when required.
• To authorise internal transactions as required under financial control processes. Replenishing and reconciling the petty cash float on a weekly basis for the Cash Processing Manager.
• To assist the Cash Processing Manager with regular monitoring/reconciliation of the Woolwich Centre Managers float/safe contents.
• Be responsible for the dispatch and receipt of monies by a security company or in house security service, through a secure area, whilst verifying I.D to prevent unauthorised access.
• Be responsible for the processing and receipting of postal remittances, ensuring they are applied to the correct account on the day received and prepare for banking, whilst dealing with invalid cheques, post-dated cheques and returned cheques. Liaise with relevant sections, other authorities and outside agencies as required e.g. where there in not sufficient information on the paperwork to process.
• Input and reconciliation of manual receipted transactions into the cash management system when the cashiers have to go manual following a cash receipting system failure.
• Prepare payment for distribution to council establishments including the payment and reconciliation of the various forms of petty cash, emergency/advance payroll payments, regular £10k top ups for the Woolwich Centre Managers float.
• Be responsible for the reconciliation of payments made and maintaining general records including the Cashiers Disbursement Book on a daily basis.
• Input and reconciliation of petty cash data for weekly journals.
• Operate the control procedures around finance controlled stationery.
• Operate the control procedures with the issue of security keys held within the Section that are required by the cash collection staff and parking meter staff. Liaising with parking staff for repairs and maintenance. Ensure the Cyber Lock Key Systems operational capabilities and advise outside contractor of technical information where required.
• To undertake the collection of cheques and cash from other departments in the building, allocating to correct funds, receipting and prepare for banking.
• To ensure the operational capabilities of the Woolwich Centre Payment Kiosks, emptying and reconciling and replenishing the change floats on a daily basis. Going into public areas to clear errors or issues where required and attend site visits, solely and with engineer for kiosk maintenance and repair.
• To assist the Cash Processing Manager with the training of new Customer Service cashiers, via the e-payments/receipting system in the correct procedures to be used, also providing ongoing guidance and coaching where required.
• To assist the Cash Processing Manager in ensuring that all banking and reconciliations are complete for year-end closing processes
• Use electronic security and alarm systems in accordance with policy and procedure and use all available equipment necessary for the efficient and secure conduct of the work of the Section. Act as a key holder for the secure area of the cash collection section, verifying the identity of personnel and visitors to prevent unauthorised access.

In respect of Financial System team

• Monitor the group general e-mail inboxes and answer queries where appropriate and refer to senior staff where required.
• Assist with the testing of new releases of software on the Financial Systems
• To provide advice and guidance to users of the services, including front desk cashiers.

1. To ensure irregularities identified in the service are investigated and reported to their manager for investigation
2. Ensure that services provided are clear accountable and responsive to customer / client needs.
3. Carry out duties with due regard and compliance with the Data Protection Act and other legislation
4. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council's Apprentice Levy Funding
5. To be responsible for maintaining and promoting your own knowledge of relevant legislation, guidance, best practice and attending relevant training