Finance, Benefits & Debt Keyworker (Female Only)

THE NELSON TRUST; England; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

25 days annual leave (pro-rata)

Bank holidays

6% employer pension

Training & development

Wellbeing support

Death in service benefit

Refer a Friend

Blue Light Card discounts

Eye care scheme

Cycle to Work

Résumé du poste

The Nelson Trust, Somerset Women’s Centre, is seeking a Finance, Benefits & Debt Keyworker to empower women to improve financial wellbeing, access benefits and manage debt. The role involves practical support, advocacy and guidance across Somerset.

You will work with women in a trauma-informed, strengths-based setting, delivering workshops, building partnerships with local services and supporting financial resilience and independence. This is a female-only position under Equality Act exemptions.

Qualifications

• Full driving licence and access to a vehicle, with willingness to travel across Somerset.
• Strong IT and administrative skills.
• Excellent communication and interpersonal skills, with a non-judgemental approach.

Responsabilités

• Provide specialist support around benefits, budgeting, income maximisation, financial capability and debt management.
• Support women with benefit applications, appeals, grants and accessing additional sources of financial assistance.
• Advocate on behalf of women with external agencies to resolve financial difficulties.
• Deliver workshops and group sessions on financial literacy and budgeting.
• Develop partnerships with local organisations to create referral pathways.
• Work in a trauma-informed, strengths-based way to empower women.

Connaissances

Driving licence

Vehicle access

IT & admin skills

Communication

Caseload management

Outils

Microsoft Office

Description du poste

Finance, Benefits & Debt Keyworker (Female Only)

At The Nelson Trust, we support people with multiple and complex needs to make positive changes in their lives. Through our Women's Community Services, we provide trauma-informed, person-centred support that empowers women to overcome barriers and build brighter futures.

We're looking for a passionate and knowledgeable Finance, Benefits & Debt Keyworker to join our Somerset Women's Centre team. This is an exciting opportunity to make a real difference by helping women improve their financial wellbeing, access benefits and grants, manage debt and develop the confidence and skills needed to achieve long-term financial independence. You'll work directly with women across Somerset, providing practical support, advocacy and guidance that creates lasting positive change.

Salary: £27,000 per annum
Hours: Full-time and Part-time available (up to 35 hours per week)
Location: Somerset Women’s Centre
Start Date: October/November 2026

What will you do?

• Provide specialist support around benefits, budgeting, income maximisation, financial capability and debt management.
• Support women with benefit applications, appeals, grants and accessing additional sources of financial assistance.
• Advocate on behalf of women with external agencies to help resolve financial difficulties and overcome barriers.
• Deliver workshops and group sessions focused on financial literacy, budgeting and building financial resilience.
• Develop strong partnerships with local organisations and create effective referral pathways to specialist services.
• Work in a trauma-informed, strengths-based way to empower women to achieve greater independence and positive outcomes.

What we are looking for

• A full driving licence and access to a vehicle, with willingness to travel across Somerset.
• Understanding of the issues that contribute to financial poverty and hardship.
• Ability to engage and build positive relationships with women who may face multiple and complex needs.
• Experience of managing a varied caseload and maintaining accurate records.
• Strong communication and interpersonal skills, with a non-judgemental and respectful approach.
• Good IT and administrative skills.

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Cycle to Work scheme

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Please note, this position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

If you are committed to promoting and safeguarding the welfare of our clients and have a flexible approach to work, we would love to hear from you. Join us in making a difference in the lives of those seeking recovery.

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.