Finance Assistant O2C

Sopra Steria; Newport; Híbrido; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

BHols with option to buy extra days

4x death in service life assurance

Health Cash plan

Pension

3 days paid volunteering

5 days paid carers leave

Descripción de la vacante

Sopra Steria in Newport is seeking a Finance Assistant O2C to support accounts receivable activities and banking processes. You will reconcile payments, monitor aged debt, and contribute to service delivery in a hybrid setup.

The role requires finance administration experience, strong Excel/Word skills, and a keen eye for detail with the ability to prioritise and communicate clearly. Apply to join a collaborative team.

Formación

• Experience in a finance administration environment.
• Strong Excel and Word skills.
• Excellent attention to detail and data accuracy.
• Ability to prioritise workload and meet deadlines.
• Strong problem-solving abilities and independence.
• Good written and verbal communication with stakeholders.
• Ability to build positive working relationships.

Responsabilidades

• Process AR invoices, banking transactions and reconciliations within timescales.
• Monitor workloads to meet SLA targets and KPIs, escalate as needed.
• Own customer debt queries and disputes, resolving them where possible.
• Support management information production to identify issues.
• Manage workload while assisting colleagues to meet team goals.
• Handle enquiries via email and phone, escalate when required.

Conocimientos

Excel

Word

Attention to detail

Prioritisation

Problem solving

Communication skills

Herramientas

Oracle systems

Descripción del empleo

Finance Assistant O2C

Are you looking for a detail-focused finance role where your work makes a real impact? We're expanding our friendly and growing team and are looking for a dedicated individual to join us. If you enjoy problem solving, working with data and carrying out debt collection activity, this could be a great fit for you.

Our team works closely together in a supportive, structured environment where accuracy, trust and collaboration are key. We play an important role in processing Accounts Receivable invoices, preparing banking transactions, posting and reconciling payments, monitoring aged debt reports, resolving disputes and helping to reduce customer debt. You'll help ensure activities are completed accurately and on time to provide an excellent service to our client.

This role is hybrid, with the Newport office as your base location, and you'll be required to attend the office two days per week.

What you'll be doing

• Processing AR invoices, banking transactions and payment reconciliations accurately and within agreed timescales.
• Monitoring workloads to support service delivery and achieve Service Level Agreement targets and key performance indicators, escalating issues where appropriate.
• Taking ownership of customer debt queries, disputes and issues within your remit and working to resolve them effectively.
• Supporting the production of management information to help identify issues and contribute to continuous service improvement.
• Managing your workload effectively while providing support to colleagues to help achieve team objectives.
• Handling enquiries via email and telephone, resolving them where possible or escalating as required.

What you'll bring

• Experience working within a finance administration environment.
• Strong Microsoft Excel and Microsoft Word skills.
• Excellent attention to detail and accuracy when handling financial and operational data.
• Ability to prioritise your workload and meet deadlines with appropriate support when required.
• Strong problem-solving skills and the ability to work independently while adapting to changing priorities.
• Ability to build positive working relationships with colleagues, clients and stakeholders.
• Clear and professional communication skills, both written and verbal.

It would be great if you had

• Experience delivering customer-focused service.
• Knowledge of Oracle systems.

Employment Type: Full-time, perm
Location: Newport - hybrid working, two days per week in the office.
Security Clearance Level: NPPV2.
Internal Recruiter: Becky.
Salary: £26,298 per annum.
Benefits: 25 days annual leave, plus BHols with the option to buy extra days, 4 x death in service life assurance, Health Cash plan, Pension, 3 days paid volunteering, 5 days paid carers leave and an opportunity to opt in for more specific benefits.

Loved reading about this job and want to know more about the sector?

We're a leading provider in the UK of re-imagined Business Support Services powered by next generation technology. We combine the full power of Sopra Steria's Insight, Technology and Transformation capabilities to deliver positive, meaningful and long-lasting outcomes for our clients. We're the partner of choice for organisations who are looking to tackle the most complex problems with new solutions.

We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.