Finance Assistant/Customer Service

Prestige Recruitment Group; Warrington; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

Prestige Recruitment Group in Warrington is seeking a proactive Finance & Customer Service Assistant to join our growing team. The role is split 50/50 between finance and customer service, offering variety and career development in a supportive environment.

You will manage credit control, supplier payments, reconciliations and month-end tasks, and handle customer orders, inquiries, invoices, and warehouse coordination.

Qualifications

• Experience in finance, accounts, customer service, or administration.
• Strong communication and organisational skills.
• Able to handle multiple priorities and work under pressure.
• Adaptable in evolving processes.
• Detail-oriented with problem-solving abilities.
• Proficiency in finance systems and Excel (desirable).

Responsibilities

• Manage credit control and customer accounts.
• Respond to finance-related queries from customers and colleagues.
• Process supplier payments and bank reconciliations.
• Assist with month-end processes and reporting.
• Support the wider finance function with day-to-day activities.
• Handle customer orders and inquiries; raise invoices.
• Coordinate with warehouse for order fulfillment.

Skills

Finance

Customer Service

Credit Control

Accounts Admin

Excel

Tools

Excel

Job description

Finance & Customer Service Assistant – Warrington

We're looking for a proactive, adaptable Finance & Customer Service Assistant to join a growing team. This varied role splits 50/50 between finance and customer service, offering an excellent opportunity for someone who enjoys working across multiple areas of a business and wants to develop their career in a supportive, evolving environment.

As the business continues to grow and refine its processes, the company are seeking someone confident, flexible, and able to adapt to change. The ideal candidate will bring transferable skills from a similar role and be eager to take on new challenges as the position develops.

Key Responsibilities

• Finance Duties
• Credit control and management of customer accounts.
• Responding to finance-related queries from customers and colleagues.
• Purchasing stock and maintaining supplier relationships.
• Bank reconciliations.
• Preparing and processing supplier payment runs.
• Assisting with month-end processes and reporting.
• Supporting the wider finance function with day-to-day activities.
• Customer Service Duties
• Liaising with customers regarding their orders and enquiries.
• Processing customer orders accurately and efficiently.
• Raising and sending customer invoices.
• Coordinating with the warehouse team to ensure smooth order fulfilment.
• Monitoring stock levels and communicating availability to customers.
• Providing excellent customer service and building strong customer relationships.

The Ideal Candidate:

• Has previous experience in a finance, accounts, customer service, or administrative role.
• Possesses strong communication and organisational skills.
• Is confident dealing with customers, suppliers, and internal stakeholders.
• Can manage multiple priorities and work accurately under pressure.Is adaptable and comfortable working in a business that is evolving and improving its processes.
• Has a positive attitude and a willingness to learn and grow with the role.
• Demonstrates strong attention to detail and problem-solving abilities.
• Has experience with finance systems and Microsoft Office applications, particularly Excel (desirable).

Monday – Friday

Salary £27,000- £30,000

Hybrid working pattern: 2 days working from home and 3 days in the office.

INDF