Finance Assistant

Axiom Hospitality Limited; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hotel discounts across Axiom hotels

28 days holiday including bank hols

Benefits & rewards portal access

Employee Assistance Line for wellbeing

Wagestream pay access

Stayover at Axiom Xcape after 1 year

Referral bonus for new hires (£250)

Job summary

Middle Eight, a luxury hotel in Covent Garden, is seeking a Finance Assistant to manage on-site financial operations and support the Head Office. You will handle daily revenue reconciliations, supplier invoicing, and payroll-related tasks, ensuring accuracy and timely reporting.

The role requires attention to detail, reliability, and the ability to collaborate with hotel departments. UK work eligibility is required; training and progression are available within a growing hospitality group.

Qualifications

• Precise analytical skills.
• Excellent communication skills, both verbal and written.
• Results focussed with a strong drive to succeed.
• Previous experience in hotels is preferred.

Responsibilities

• Prepare and check daily revenue reconciliation and submit to Head Office weekly and monthly.
• Arrange monthly credit meetings with Heads of Department and ensure debtor ledger accuracy.
• Prepare CHAPS payment requests when required.
• Reconcile credit card transactions daily and post adjustments as needed.
• Post monthly cross-charge splits as non-revenue in Opera Cloud.
• Verify revenue postings and reconcile guest and deposit ledgers daily.
• Attend weekly meetings with Heads of Department to reconcile event revenue.
• Review Soldo portal weekly for required receipts and reconcile monthly.
• Prepare and respond to chargebacks promptly.
• Review daily revenue adjustments and investigate discrepancies.
• Check guest laundry postings and ensure charges are correct.
• Verify revenue streams across Opera Cloud and other billing systems.
• Prepare gratuities and porterage summary for payroll processing.
• Meet deadlines set by Head Office and Financial Controller.
• Code supplier invoices in P2D system daily.
• Develop relationships with hotel teams and corporate office.
• Respond promptly to queries from customers, suppliers and staff.
• Archive documents properly according to procedures.
• Carry out other duties requested by Hotel Financial Controller.

Skills

Analytical skills

Excellent communication

IT systems knowledge

Results driven

Hotel industry experience

Tools

Opera Cloud

Micros

Aloha

Job description

Middle Eight is a new, 180 room lifestyle luxury hotel with purpose in Covent Garden. We're a relaxed, welcoming, city hotel that offers more than just a room for the night - we offer a holistic experience that changes throughout the day; spaces that not only reflect our local communities, they are part of the fabric of the community, they draw people in and inspire a feeling of belonging.

We're proud of our heritage and surroundings for a very good reason. The hotel stands on the location of Kingsway Hall. Until recently, this address was home to one of the country's foremost recording venues. The hotel reflects the performance culture of Covent Garden and adds to it through performance spaces of its own.

We are currently recruiting for Finance Assistant to join our Truly Talented team.

What we offer

• £31200 per annum
• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Free meals while on shift;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

We are looking for someone that holds and enjoys maintaining high standards, with keen attention to detail.

Applicants must be willing and capable of taking accountability and ownership for an on-site finance operation and be familiar with hospitality finance operations to be able to deliver the requirements of the owners and management company effectively.

Responsibilities of the Finance Assistant will include but are not limited to:

• Prepare and check the daily revenue reconciliation, submitting it to Head Office every Monday and Friday and on the first working day of the following month by 10:00 a.m.
• Arrange and conduct monthly credit meetings with the relevant Heads of Department (HODs), ensuring the debtor ledger is up to date and payments are posted regularly.
• Prepare CHAPS payment requests as and when required.
• Reconcile credit card transactions daily, investigate any variances and post adjustments where necessary.
• Post monthly cross-charge splits as non-revenue in Opera Cloud.
• Check the PM, guest ledger and deposit ledger daily, investigating and resolving discrepancies.
• Check that no-show and cancellation revenue is posted regularly and accurately.
• Attend weekly BEO meetings with relevant Heads of Department, ensuring event revenue is posted and reconciled to the daily function sheets.
• Review the Soldo portal weekly to ensure the Front Office Manager (FOM) has uploaded all required receipts; reconcile the account monthly and submit CHAPS requests to Head Office for top-ups as required.
• Prepare and respond to all chargebacks promptly and within the required deadlines.
• Review daily revenue adjustments, refunds, management checks, voids and complimentary rooms, investigating any irregularities.
• Check guest laundry postings daily to ensure charges are correctly applied to guest bills and investigate discrepancies.
• Verify that revenue is posted to the correct revenue streams and reconcile Food & Beverage revenue between Opera Cloud and Micros or Aloha, as applicable.
• Prepare, check and submit the gratuities and porterage summary sheet to the Assistant Financial Controller (AFC) or General Manager (GM) for payroll processing.
• Meet all deadlines set by Head Office and the Financial Controller.
• Check and code supplier invoices in the P2D system daily.
• Develop and maintain effective working relationships with colleagues, other hotel departments and Corporate Office personnel.
• Respond to queries from customers, suppliers, hotel colleagues and Corporate Office personnel promptly, professionally and courteously.
• Ensure that all documents are archived systematically and in accordance with the applicable procedures.
• Carry out any other reasonable company-related duties requested by the Hotel Financial Controller.

The core skills and experience required to succeed:

• Knowledge of IT systems that support financial and hotel objectives
• Precise analytical skills
• Excellent communication skills, the ability to communicate verbally and in writing both concisely and logically are a necessity
• Results focussed with an overwhelming desire to succeed
• Previous experience in hotels is preferred

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Middle Eight.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.