Finance Assistant

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 25,000; Full time

Job summary

A leading facilities management company in Birmingham is seeking an experienced Finance Assistant to support Invoice Query Resolution and manage a shared mailbox. The ideal candidate will demonstrate strong analytical skills and effective communication abilities. This full-time role offers a fixed-term contract of 6 months, with a salary of £24,570 per annum and comprehensive benefits, including lifestyle choices and enhanced pension contributions.

Benefits

Financial wellbeing assistance

Flexible lifestyle benefits

High street discounts

Cycle-to-work scheme

Enhanced pension contributions

Qualifications

• Experience with Purchase Order and Invoice Query Resolution.
• Ability to effectively analyze data across systems.
• Experience managing shared mailboxes and responding to queries.

Responsibilities

• Support management of shared mailbox and communication.
• Provide effective analysis of data to ensure accuracy.
• Maintain supplier relationships and resolve queries.

Skills

Knowledge of Supply Chain Management

Excellent written and verbal communication skills

Good working knowledge of Microsoft Excel

Analytical skills

Attention to detail

Tools

Microsoft Excel

Coupa

Maximo

Job description

Better places, thriving communities.

Job Title: Finance Assistant

Salary: £24,570 per annum

Contract Type: Fixed Term Contract, Full Time

Fixed Term Contract Length: 6 months

Hours: 37.5 hours per week

Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES

Job Purpose

We are seeking an experienced Finance Assistant to join our fast-paced team, providing support with Purchase Order and Invoice Query Resolution across one of our Government Contracts. The successful candidate will be responsible for accurately following internal GRN procedures to process a high volume of invoices, ensuring that workflow volumes are kept to a minimum. In addition to this, the role includes supporting ad-hoc administration duties for a UK-wide contract. The Finance Assistant will also be expected to resolve queries and communicate effectively with all stakeholders. Maintaining strong supplier relationships and providing support with all Purchase Order and Invoice Queries to ensure effective resolution is a key aspect of this position.

Your Role

In this role, you will support the management of a shared mailbox, responding to both internal and external queries while effectively following escalation procedures and maintaining a highly professional standard of communication. You will be responsible for providing effective analysis of data across systems to ensure continuity and accuracy. It is essential to keep system comments and statuses up to date. Additionally, you will provide support and reporting to the contract teams and your line manager as required. A key part of the role involves maintaining professional dialogue with suppliers, keeping them informed of necessary actions to facilitate the smooth operation of their accounts. You will work closely with colleagues to ensure continuous service to all internal clients and will be expected to cover for other team members during holidays and unplanned absences. You will also be responsible for running both cyclical and ad-hoc reports from the Coupa system.

Skills & Experience

The ideal candidate will have a good knowledge of Supply Chain Management, and while familiarity with Facilities Management is preferable, it is not essential. Excellent written and verbal communication skills are required, along with a good working knowledge of Microsoft Excel—experience with VLOOKUP and Pivot Tables is preferred but not mandatory. Proficiency in other Microsoft packages, including Outlook, is also important. Demonstrable experience using systems such as Coupa and Maximo is preferred but not essential. Strong analytical skills and a keen attention to detail are key to success in this role. The candidate must also possess the ability to evaluate situations, identify root causes, draw sound conclusions, and effectively communicate both the cause of problems and recommended solutions.

Person

The ideal candidate will have the ability to deliver high standards of work consistently and demonstrate proficiency in quickly learning and understanding new systems and software. A willingness to investigate problems and identify effective solutions is essential. The role requires excellent organisational skills and a proactive approach to learning. The candidate should be a confident communicator with strong interpersonal skills and be someone who is eager to contribute to an already effective and high-performing team.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

• Apply Now
  
  

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?