Field Technology Technician

ZipRecruiter; Aberdeen City; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology provider in Scotland is seeking a versatile Technician to install and service a variety of technical systems, including satellite TV and 5G. The role emphasizes exceptional customer service and promotes additional products during on-site visits. Candidates should have experience in technical installations and strong problem-solving skills. This position offers an opportunity to work independently and contribute to enhancing the customer experience.

Qualifications

• Experience in technical installations (satellite TV, internet, 5G, etc.).
• Strong problem-solving skills and versatility in handling diverse technical tasks.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation required.
• Ability to pass a background and drug test.

Responsibilities

• Install, troubleshoot, and maintain satellite TV, satellite internet, 5G, and other technical systems.
• Perform upgrades and ensure optimal performance of equipment.
• Provide exceptional customer service, addressing client needs and inquiries.
• Offer and promote additional products and services during on-site visits.
• Ensure all work is completed efficiently and to company standards.

Skills

Technical installations experience

Problem-solving skills

Communication skills

Customer service skills

Time management

Job description

Job Description

We are seeking a versatile Technician to install, service, and upgrade a wide range of systems, including satellite TV equipment, satellite internet, 5G technology, and other internet and technical installations. This role requires a strong focus on customer service, with the ability to offer products and services on-site to enhance the customer experience.

Key Responsibilities:

• Install, troubleshoot, and maintain satellite TV, satellite internet, 5G, and other technical systems.
• Perform upgrades and ensure optimal performance of equipment.
• Provide exceptional customer service, addressing client needs and inquiries.
• Offer and promote additional products and services during on-site visits.
• Ensure all work is completed efficiently and to company standards.

Qualifications:

• Experience in technical installations (satellite TV, internet, 5G, etc.).
• Strong problem-solving skills and versatility in handling diverse technical tasks.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation required.
• Ability to pass a background and drug test.

Company Description

Don-Lors Electronics is a leading provider of cutting-edge technology solutions, specializing in satellite TV, satellite internet, 5G, and other various technical installations. We’re looking for a skilled and customer-focused Technician to join our team!