Field Technician - Opportunity for full Irish travel (Previous Relevant Experince is Required)

JR United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician to join their team in Edinburgh. The role involves installation and technical support for public sector clients, requiring relevant experience and a willingness to travel. The company offers a supportive culture, competitive benefits, and opportunities for professional growth.

Benefits

Company Vehicle

Medical Insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts via Telent Reward scheme

Qualifications

• Experience assisting with installation and technical support.
• Knowledge of network infrastructure products.
• Ability to manage workflow and resolve issues.

Responsibilities

• Assist with the installation of equipment under guidance.
• Provide technical support for installed solutions.
• Manage open incidents and escalate issues as necessary.

Skills

Technical support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

The job description provides a comprehensive overview of the Field Technician role, including responsibilities, benefits, and company information. However, it contains some inconsistencies and areas for improvement in formatting and clarity. Here is a refined version:

Field Technician - Opportunity for Full Irish Travel (Previous Relevant Experience Required), Edinburgh

Client: Telent

Location: Edinburgh, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 11

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company delivering services to public sector customers and to contribute to keeping the country safe and saving lives.

We want to hear from you if you have:

• Experience assisting with the installation of equipment and materials using latest contract manuals and procedural documents, adhering to quality and time standards under the guidance of the Project Lead Engineer / Field Engineer.
• Provided technical support for installed solutions, including break/fix support.
• Escalated issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Reviewed open incidents daily, actively managing your workflow and utilization to resolve issues.
• Ideally, IP experience and knowledge of network infrastructure products and PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop new skills and make an impact. We are committed to creating an inclusive culture that respects and values diversity, enabling everyone to thrive.

Additional benefits include:

• Company Vehicle
• Medical Insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping via Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work helps connect communities using the latest technology and innovation. Join us to make a real impact, fulfill your potential, and be part of a dedicated team of over 3,000 professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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