Field Technician Apprentice

Getting In Limited; Thanet District; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Field Technician, where you'll be at the forefront of technology, working with the latest broadband and entertainment services. This exciting role offers the chance to develop your skills in a supportive environment, combining hands-on experience with academic learning. You'll engage with customers, install and maintain products, and earn bonuses for referrals. With a commitment to inclusivity and professional growth, this apprenticeship is a fantastic opportunity to kickstart your career in the tech industry. Embrace the chance to learn, grow, and make a real impact in the lives of customers every day.

Benefits

Nationally recognized qualification

On-the-job training

Bonus for referrals

Qualifications

• Apprenticeship combines on-the-job learning and academic study.
• Receive a nationally recognized qualification at the end of the program.

Responsibilities

• Install and fix phone, TV, and broadband products.
• Provide professional advice and service to customers.

Skills

Customer care skills

Problem solving skills

Analytical skills

Physical fitness

Education

Level 2 Telecoms Field Operative apprenticeship standard

Tools

Advanced equipment configuration

Cable running

Job description

Field Technician Apprentice

Apply From: 13/12/2024

Learning Provider

Delivered by APPRENTIFY LIMITED

Employer

VIRGIN MEDIA LIMITED

Vacancy Description

Our Field Engineers (known internally as Field Technicians) are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and offering professional advice. They also provide services to small business customers including shops, offices and homeworkers.

Got a manual drivers licence? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.

As an Apprentice Field Technician, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the scheme, you will have learned how to master the ins and outs of installing and fixing our phone, TV and broadband products, including:

• Running cables
• Signal level adjustment
• Making & changing connections
• Configuring our advanced equipment
• Educating customers on everything they need to know about Virgin Media O2 services

Key Details

Vacancy Title

Field Technician Apprentice

Employer Description

We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 94% of our Future Careers workforce would recommend Virgin Media O2 as a great place to work!

We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:

• We’re brave. We all play a part in making things happen for our customers and each other. Learn from your setbacks and push yourself to be the best you can be.
• We’re real. Our purpose keeps us true and transparent, as we deliver on our promise to each other and our customers.
• We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.

An apprenticeship with us will give you the opportunity to become skilled in your role, and it combines on the job learning and academic study. You’ll spend approximately 20% of your working hours completing learning with one of our training providers and at the end of the programme, you’ll receive a nationally recognised qualification!

Vacancy Location

Unit 5A Herald Industrial Estate Hedgend SO30 2JW

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000291322

Key Dates

Apply From

13/12/2024

Closing Date For Applications

2024-12-24 23:59:59

Interview Begin From

Possible Start Date

2025-03-26 00:00:00

Training

Training to be Provided

This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised Level 2 Telecoms Field Operative apprenticeship standard qualification, including Functional Skills in English and maths if required.

Learning Provider

APPRENTIFY LIMITED

Skills Required

Customer care skills, Problem solving skills, Analytical skills, Physical fitness

Apply Now