Field Technician

ZipRecruiter; Salisbury; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking an Installer who will work independently and collaboratively to complete audio/video installation and service calls. The ideal candidate will have strong communication skills, a keen eye for detail, and a minimum of one year field experience. Responsibilities include setting up satellite systems, troubleshooting, and maintaining equipment. Success in this role requires self-motivation and proficiency with both hand and power tools.

Qualifications

• Strong verbal and written communication skills required.
• Minimum 1-year field experience needed.
• Ability to work rotating on-call service schedule.

Responsibilities

• Complete one-room audio/video installs and setup.
• Basic troubleshooting and programming of audio/visual systems.
• Install and set up satellite/cable systems.

Skills

Communication

Problem-Solving

Detail-oriented

Self-motivated

Technical Skills with Tools

Education

Completion of Alarm.com Academy within 6 months of hire

Completion of ProSource University within the first year

Job description

Job DescriptionJob DescriptionJob Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply best practices theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic programming of single-room, advanced systems
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Basic understanding of single room AV systems
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating on-call service schedule
• Proficient in all Assistant level qualifications
• Competent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 1-year field experience

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.